Good afternoon Tesla enthusiasts! My name is Janis Zieds and I am currently doing my thesis assignment for HU University of Applied Sciences Utrecht in The Netherlands on “How the car manufacturer, Tesla, can improve its online customer service experience?”...

Sorry - this is going to be rant like !! But I feel I am going around in circles with Nissan. Every time I speak to customer services, they tell me it's an issue for the dealer. The dealer tells me it's an issue for CS. My 30kW Tekna delivery date is now pushed back to after Easter (from 29...