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  1. Chargeplace Scotland Charge Point Ownership

    General Charging Discussion
    Does anyone know much about how the Chargeplace Scotland fault process works? It seems that some points go a long time with outstanding issues. My understanding is that when you report a fault to Chargeplace Scotland (operated by CYC), they pass it on to the host and they are due to provide an...
  2. CYC RFID Card Purchase

    General Charging Discussion
    I'm on CYC's half-finished website trying to purchase an Access Card. When I click "Confirm Payment" it takes me to a page which says: Payment Authorisation Payment has not been made There is nothing else on this page to read / click / do / help. Anyone know what I need to do to...
  3. Charge rate display and Charging, cyc charging

    Nissan Leaf40
    Hi. Had my leaf for a few months now. Had a few problems to start with like the pro pilot driving harshly to the right when engaged and also a total breakdown. Didn't see my car for nearly 6 weeks, had a new main battery fitted and needed the steering calibrated (the car apparently reads...
  4. Poole residents calling for charger removal

    General Charging Discussion
    Thought this one might be of interest to everyone. A car crashed into the bollards protecting the charger between two spaces and according to the local paper, residents have been asking for the charger to be removed. One man asking it to be removed and replaced with a loading bay. Personally...
  5. CYC Lifetime card - Renewal time?

    General Charging Discussion
    I received an email in this morning that my CPS card is due to expire on 30 Oct 2017 and that is is not set to auto-renew. When I bought mine it was the 'Lifetime' card an so did not think I needed to do anything else unless something actually happened to the car - lost/stolen/damaged. Anyone...
  6. Weston-Super-Mare CYC -> New Motion

    Charging Locations
    It seems that Weston Super-Mare have moved their charge points from the CYC back-end to New Motion. Prices as before, just a bit less easy to use after CYC stopped their roaming agreement with New Motion, and it's one more account to set up before using them - and you have to wait for an RFID...
  7. T2 conn on CYC DBT unit is "blocked". Is this only such unit? Wray Lane viewpoint off M25

    Charging Locations
    @CYC I was at the Wray Lane charger above Reigate just off the M25 yesterday, and noticed that the option to charge from the T2 connector was labelled "blocked" on the display. I assume that the T2 connector has been deliberately dis-abled? I was just wondering what the reasons are? I can...
  8. CYC - charge doesn't start - SOLVED

    General Charging Discussion
    Anyone else had this? Affecting 7kW Elektromotive 'Elektrobay' posts in Islington and 7kW APT 'evolt' post in Derbyshire. All CYC. Only happened since last week - previously successfully charging my MY2017 i3 via our 3-ph 32A cable at the posts in Islington. Now gets stuck on "Ready to...
  9. Charge Your Car (CYC) £1 fee per charge from may

    General Charging Discussion
    Just been on the cyc website and realised they are introducing a £1 connection fee from next month for all charges.... so i guess this means some cars will no longer be using these points... ChargeYourCar Charge Your Car to adjust pricing on May 1st 2017
  10. Polar plus V's CYC help needed

    First Generation Ampera and Volt
    So i got a CYC card paid my £20 and was enjoying charging for free around the town I live as all the many CYC points are free to use. So when they sent the email only 2 weeks after i signed up saying they were going to start charging me £1 to charge on the free charge points I told them to shove...
  11. CYC Out of service list growing ?

    General Charging Discussion
    In the ' innocent ' early days of ownership I joined CYC ( GMEV ) and had occasionally used for a top up near a Gym I go to . That point & one nearest to it broke in January & are still out. Out of interest I checked today & the list of points current out of service on the CYC network is...
  12. Polar v CYC

    General Charging Discussion
    I recently got the Polar Plus card so it's still on its 6 month trial. When I spoke to Chargemaster prior to ordering the card I was sold the idea that the Polar Plus card could be used at CYC points as well as Chargemaster. Great, I thought, I can cancel renewal of the CYC card next time. I've...
  13. Charger access in Scotland?

    General Charging Discussion
    Can somebody update me please? Which card(s) or apps are required for the chargers in Scotland? I'm planning my 1st trip up in an EV next month and want to make sure I'm covered for rapid charger access. I know CYC used to be the best card to have up there but since the network changed to...
  14. Ashton under Lyme Charging woes #GMEV #CYC

    General Charging Discussion
    So the other week i visited this town. I had my first ever charging issues in a year of having a Leaf. First of all i visited the park & ride at Ashton Moss. There are two heads here (identical type units) each with two sockets. None of the four would accept my polar or thenewmotion cards...
  15. Charge your car renewal

    General Charging Discussion
    After one year I got a reminder from charge your car to renew my card. However, a few months ago I received a new chargeplace scotland card which I understand supersedes the CYC system in Scotland. I have not used the cards for a while but don't want to get both, do I just go for the chargeplace...
  16. Morrisons charging points 16 stores

    Charging Locations
    Just to keep all informed regarding Morrisons charging points. I have been badgering Morrisons head office for a month now regarding their points not working.. I did also inform them that I was posting my interactions with them on this forum and it seems that this has spurned them on to rectify...
  17. Why don't people end their charge session?

    Charging Locations
    Visited the Trafford Centre (Manchester) today and 2 of the charge points were locked out by people who had driven off without ending their charge session (how do they get their cables out? do they force the locking pin?) Rang CYC and they remotely reset both points but stayed on the line to...
  18. Couldn't start CYC charge points in Woking

    Charging Locations
    I was in Woking yesterday, for my sins, and having spent faaaaar too long negotiating the labyrinthine interconnected multi-storey car parks, I finally found the @CYC charge points on Level 1 of Yellow Car Park. However, I couldn't get them to work, and having parked further from the hotel than...
  19. CYC Changes to T&Cs and nonsense trying to close account

    General Charging Discussion
    I got an e-mail from @CYC saying that there are changes to the T&Cs. Having forgotten I even set-up an account I wanted to go to my account and review my personal data and if I had any credit or card details. Unfortunately the morons who implemented this will not allow a login to review personal...
  20. Herefordshire jumping ship, CYC to Polar

    Charging Locations
    It looks like Herefordshire County Council have been persuaded to move to Chargemaster's Polar network, from CYC. I've noticed the following posts disappearing from CYC's map, and then showing up on Polar's map with similar device identifiers, this normally means that they're not replacing any...
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