leaf manager

Is anyone else having issues with Leaf Manager at the moment? I can get the location of the car and remotely operate the heater but the app will not display the state of charge either when you press manual update or automatically when you switch off the car. It just shows the message Gave Up No...

So I have been using leaf manager app for a while and today I final paid for the full version. I opened the alarms section and was just wondering what everyone uses these for? Am I missing the point of them?