polar

Well the first day with an EV started well, travelling back the 70 miles with ease, arriving with 24% charge (17 miles GOM). So decided I'd best charge before picking up my daughter, luckily there's a Polar 50kW around the corner, pulled up, selected member, swiped card, tapped Chademo...

I got my first EV last week and will mainly be charging at home as I do very low mileage. However, for those occasional road trips I'll obviously be looking to use rapid chargers en route. Everything I've read about public charging seems super positive about the UK's expanding network. A scan...

Hi, I am new to the world of EV’s so am still on a steep learning curve 😀 in my area there are a number of these units on the polar network. They have two sockets. Does this mean that they can charge two vehicles at the same time or is it only one?

I need some advice on a Type 1 (16amp) wall box that was installed circa 2015 by British Gas. It was originally for a Nissan leaf, however has not been used for a long while. We now have a MG ZS and have an adaptor to convert from type to type 2. However on connecting the charger, the car...

It seems that finding and then paying for public charging is a nightmare. Especially as a new EV owner. There are so many different networks, and given none have universal coverage, you end up having to sign up to loads of different accounts / apps / get cards and hold credit with each of them...

Since getting an iPace last week, my first EV, I have been charging with the Granny cable as my Podpoint doesn't work (see other thread: engineer coming tomorrow). This has been OK to top-up so far since my most common commute is about 40miles a day. However, I have a longer trip starting...

So I've just failed to use one of these at a Holiday Inn. The whole setup is flawed. A rapid charger should be somewhere you stay for a short time, like a service station. Most people would stay at a Holiday Inn overnight. So the clever people at Polar put one single rapid in the Holiday Inn...

Hi all, I've started a series on YouTube where I rock up to a public charger with little preparation to see how easy the experience is. I know preparation is key, but I wanted to go into each public charger experience neutral and this seemed the fairest way - plus, I don't think we should need...

I have recently used 3 separate polar rapid chargers that all say my car is not compatible with them. It usually does the pre-charge checks, then gets to the communication part, then after about 20 seconds, it’ll come up with a big red ‘X’ on the screen, saying vehicle not compatible with...

Polar have just released a brand new version of their app (5 March), which I have just downloaded. It's completely separate from the original app, which you need to uninstall manually. You also have to set up the new app from scratch, but your original email/password login stays the same. The...

Hi y'all, I'm interested to know what's going on with my Zoe/Homecharge unit. My car was plugged in to charge last night and was unplugged this morning before going out. No pre-heating. The Polar/Homecharge Dashboard shows the 'Duration' of charge (basically when the plug was...

A Rapid and 2 socket 7kW post in Dunstable, but only two parking spaces. Hard luck if a 3rd car pulls up, Could be a problem if 2 are using the 7kW as this locks out the Rapid. One has to wonder at the installer who did this. Note - doesn't really matter as the Rapid is a DBT and has been...

Just noticed in my Polar Plus account that they now have a referral program which will earn each member £10 if they are still a member after the free trail. If any one want to partake in this, please PM me your email address and I'll arrange the referral. Cheers Dan

Does anybody suffer at the hands of Polar Plus customer services. I called them to let them know that neither of the charge points were working in Brighton Marina. The one lady told me that they were broken and wouldn't be fixed. The 2nd couldn't understand English very well and refused to...

So I was at a car festival recently talking to a fellow Honda insight mk1 owner about a terrible experience that Id had a few months back. One huge issue with Honda, and one with Polar charging network. So my wife and I finally bought a 2011 Nissan leaf japanese import 24kwh just before...

Got stung recently a month later from using a charger that I had gotten used to and had always been free (and Zap-Map said was free) to find it had gone chargeable. On one hand I know people scoff when I moan about a non-free charge-point, but I should point out that the "free" posts are part of...

Both Source London and Chargemaster have upped their tariffs for Central London on-street charging locations. Source London is now up to 12.9p/minute (if the charge point is capable of 22kW) in Camden,Westminster and Kensington & Chelsea. Polar Network has added electricity charges (the usual...

Hi everyone! Unfortunately my home charger stopped working last night after an hour or so of being plugged in and charging correctly. There's is no power to the Zoe, no LEDs on the charger and no whirring noise. Also the Zoe is unable to detect the charger. In the consumer unit the switch from...

I have just cancelled my Polar subscription at the beginning of this month. I did this on the first day of the of my billing cycle, but they have charged me for the remained of the month (30 days). Fine, I thought, however they have also cancelled my card, effectively making me pay for a service...

Everyone is fed up with polar instant.. the no refund policy, the terrible app. Not everyone uses their points often enough to warrant paying a monthly subscription, which is clearly what they want. Isn't the no refund policy against the consumer rights act if they can't supply the service...