You don't say if you have taken the matter further? Called Renault Customer Service and asked to escalate the complaint?I've always taken care of my cars and so certainly not heavy handed. I was told to call Renault to see if they might pay some of the cost. To replace the whole charging port seems very wasteful on a vehicle that's deemed as eco friendly.
Yes, I think also some kind of sprung bung for each port, attached to the inside of the outer flap, so as you close the flap they automatically seal the charge ports.The two flaps open and close in opposite directions! Bad design I think, it would be easy in a moments lack of concentration to push the outside flap to close it, against the still open inside flap causing it to snap off.
A weather tight seal on the outside flap and do away with the inside one would be a far better design?
Dead right. Cars and 'user technology' in general should be built for maintainability. There is a balance to get right between 'cheap-to-buy' and 'cheap-to-maintain' as they tend not to always go together, but little bits of fragile plastic should not bring about financial catastrophe.To replace the whole charging port seems very wasteful on a vehicle that's deemed as eco friendly.