Whilst you're correct in stating the GOM is meaningless, it doesn't help the O/P in answering the question!Looking at the GOM is meaningless, your calculation is flawed that’s why
Once the battery is low like that, park in front of your charger, then leave the car in park, put the heater on max and roll down the windows and leave it for an hour, then check every 15 minutes or so. This will get it completely empty and give the BMS accurate data about where the bottom is.Thanks for the replies so far. For clarity, I always drive in eco mode as I wouldn't get to work and back in sports mode! In my example above, with 10 miles remaining- this was in eco mode, with the heater/fan off. The car wouldn't go above 20% power so I don't accept the claim that there was more than 10 miles left in the battery. If there was, it was unusable.with only 20% power available..
I have had the GOM down to --miles but the battery charge still only took 25kWh and again the car wouldn't go above 20% power.
'Mrmoonuk' -if my calculation is flawed, could you offer a different calculation or any helpful advice??.. when the car shows --miles and you only get 20% power, how far would you drive to deplete the battery further (and going uphill I cant get above 30mph). This is after approximately 65miles of driving, so really my last '10miles' isn't safely useable unless in a 30-40mph speed limit. 30mph on a motorway isn't safe - the car wouldn't go faster.
And record how much juice goes in from your charger or smart meter.Once the battery is low like that, park in front of your charger, then leave the car in park, put the heater on max and roll down the windows and leave it for an hour, then check every 15 minutes or so. This will get it completely empty and give the BMS accurate data about where the bottom is.
The same rights as any other purchase under the Consumer Rights Act 2015.What rights do I have if my range doesn't increase? The car was sold as 44kWh and it currently isn't even close to that. The car was new when we bought it 4 months ago and it now has around 5000miles on the clock.
This is the correct approach - there is a very fine line between being firm and being a dick. Within the first 6 months, the dealership must prove that you haven't been sold a lemon. If any action or inaction puts you at a loss, you can pursue reasonable costs (e.g. hire car while they're fixing yours). Keep a record of any costs incurred, and be prepared to take it to a small claims court if you are dissatisfied. Note that this isn't guaranteed, so pursue costs at your own risk. This also goes the other way, if it turns out that there isn't an issue, you can be pursued for costs.I don't intend going into the dealership 'all guns blazing', but I feel like I have been sold a lemon
Isn't it possible (once the pandemic is over) to go for a few miles and then charge again over night several days and see if that brings the voltage back up. You don't even have to drive it, we sat on the drive the other day having a mug of soup (just to get out of the house. Boy, those 4 walls are getting closer every day) with the heated seats on and the heater as well. Dropped about 10 miles before we'd finished.Now by 50 charges I believe the poster meant 50 cycles,
My car has the buggy BMS software and is going to be updated soon. I accept that my range will be somewhat reduced from the claimed 160miles due to cold/wet/windy weather, however I am currently getting 75-80miles range
My fully charged and balanced battery is only 437volts and it doesn't hold 44kWh. Not even close.
With 10miles left on the GOM (based on my average of 2.7miles/kWh, that is approximately 4kW remaining in the battery.
A 'full' charge from 10miles remaining and it only took 24kWh, therefore my battery capacity is approximately 28kWh.
(This is the case every evening when I charge it - smart meter and my charger app show the same data).
Having read about the BMS update, it looks like it might take dozens of charges to bring the battery voltage up to where is should be (assuming that the update actually works..) - so possibly months of waiting to see if my car will have a reasonable range and/or if it will actually hold close to 44kWh.
I accept that mistakes happen, however I need my car for work and my current 75-80mile range only just allows my work based mileage, but if I need to make a journey after work I have to use my wife's diesel car. In a few years time when the battery starts to 'degrade', the car won't be useable for my work purposes unless the BMS update works..
What rights do I have if my range doesn't increase? The car was sold as 44kWh and it currently isn't even close to that. The car was new when we bought it 4 months ago and it now has around 5000miles on the clock.
I don't intend going into the dealership 'all guns blazing', but I feel like I have been sold a lemon - we had been looking to buy an electric car for a long time - cost and range was prohibitive until the ZS arrived. A few years back we decided that a 24kWh Nissan leaf wouldn't work for us due to it's limited range, but I now have a 28kWh ZS instead....![]()
did you distance buy the car? You may have a right to refundMy car has the buggy BMS software and is going to be updated soon. I accept that my range will be somewhat reduced from the claimed 160miles due to cold/wet/windy weather, however I am currently getting 75-80miles range
My fully charged and balanced battery is only 437volts and it doesn't hold 44kWh. Not even close.
With 10miles left on the GOM (based on my average of 2.7miles/kWh, that is approximately 4kW remaining in the battery.
A 'full' charge from 10miles remaining and it only took 24kWh, therefore my battery capacity is approximately 28kWh.
(This is the case every evening when I charge it - smart meter and my charger app show the same data).
Having read about the BMS update, it looks like it might take dozens of charges to bring the battery voltage up to where is should be (assuming that the update actually works..) - so possibly months of waiting to see if my car will have a reasonable range and/or if it will actually hold close to 44kWh.
I accept that mistakes happen, however I need my car for work and my current 75-80mile range only just allows my work based mileage, but if I need to make a journey after work I have to use my wife's diesel car. In a few years time when the battery starts to 'degrade', the car won't be useable for my work purposes unless the BMS update works..
What rights do I have if my range doesn't increase? The car was sold as 44kWh and it currently isn't even close to that. The car was new when we bought it 4 months ago and it now has around 5000miles on the clock.
I don't intend going into the dealership 'all guns blazing', but I feel like I have been sold a lemon - we had been looking to buy an electric car for a long time - cost and range was prohibitive until the ZS arrived. A few years back we decided that a 24kWh Nissan leaf wouldn't work for us due to it's limited range, but I now have a 28kWh ZS instead....![]()
Isn't it possible (once the pandemic is over) to go for a few miles and then charge again over night several days and see if that brings the voltage back up. You don't even have to drive it, we sat on the drive the other day having a mug of soup (just to get out of the house. Boy, those 4 walls are getting closer every day) with the heated seats on and the heater as well. Dropped about 10 miles before we'd finished.