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3.0 OTA - who has it?

8871 Views 85 Replies 24 Participants Last post by  lionel
Hi,

I took my ID4 into the garage a few months ago, to upgrade software ready for the 3.0 OTA upgrade. The car was in the garage for 4 days as the update took this long.

I am yet to receive an OTA upgrade to 3.0 - has anyone else in the UK had this yet?

Thanks.
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Did everybody that has the software sign up on the Facebook page? I haven't but will if it means I can fix the charging!
Did everybody that has the software sign up on the Facebook page? I haven't but will if it means I can fix the charging!
Oh, and if the answer is yes could somebody link me to the page? I've tried joining the id4 community page but I've not been let in (joined months ago).
Thanks. Are you able to link me to the correct group as they're a few?
Hilariously the 2.4 update is going from bad to worse. I can't do anything from the we connect app due to "low 12v battery". Even though the battery has now been charged it's stuck in this state. Support told me that this is another reason I have to wait on 3.0!

Fingers crossed the update speed picks up.
You should call your dealer if you have a 12V error. If the app is non functional you probably won't be able to properly complete the 3.0 update.
It receives data and is connected - just can't send commands. Do you think the dealer will actually be able to help? Customer support seemed to think the 3.0 update was needed?
I don't know about the dealer I'm afraid. Personally, I would not try to initiate the 3.0 update on my car if it had a known connectivity problem or a 12V problem. There is too much risk of it failing and bricking the car - internet connectivity is required to complete the update and the 12V is required to keep it powered up for the duration.
The 3.0 update should not be required to fix a reported 12V battery problem.
The battery is fine (I have validated separately) and the internet connectivity is fine but thanks for the heads up!
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