Did everybody that has the software sign up on the Facebook page? I haven't but will if it means I can fix the charging!
Oh, and if the answer is yes could somebody link me to the page? I've tried joining the id4 community page but I've not been let in (joined months ago).Did everybody that has the software sign up on the Facebook page? I haven't but will if it means I can fix the charging!
It receives data and is connected - just can't send commands. Do you think the dealer will actually be able to help? Customer support seemed to think the 3.0 update was needed?You should call your dealer if you have a 12V error. If the app is non functional you probably won't be able to properly complete the 3.0 update.
The battery is fine (I have validated separately) and the internet connectivity is fine but thanks for the heads up!I don't know about the dealer I'm afraid. Personally, I would not try to initiate the 3.0 update on my car if it had a known connectivity problem or a 12V problem. There is too much risk of it failing and bricking the car - internet connectivity is required to complete the update and the 12V is required to keep it powered up for the duration.
The 3.0 update should not be required to fix a reported 12V battery problem.