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I had an EO Mini charge point installed in my garage late last year and the instructions that came with it concerning connecting to the car were quite specific - plug into car first and then plug the other end of the cable into the charging point. At the end of charging, remove the plug from the car first and then unplug the cable from the charge point socket. Never had any problems with it charging the car.
That's the order I've always done.
 
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