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Hello. I've had my Ampera over a year now and when i have any issues or need a service it goes into Vauxhall Wimbledon en route to work. Due to my work and living in Hampshire i need a courtesy car every time for their 'explorations' which often last a couple of days. Its all very inconvenient especially as there is a 2 week waiting list for a courtesy car but what makes it worse is that its a two week wait always just to be given a strange lime green Corsa with a very strange semi-automatic transmission to drive around in. Why can't they offer an Ampera as a courtesy car? Surely they want to show off better courtesy cars as a leading UK Vauxhall showroom and service centre?? Do other service centres offer an Ampera as a courtesy car? Am i missing out??
 

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Ampera aka IGOR
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I have only had another Ampera once, subsequent cars have been a Corsa SXi, Astra GTC, and an Astra diesel, both of the Astras were damaged on the nearside over more than 1 panel. I did not notice the GTC but I asked for the second one and I was told about it. Both of the Astras were delivered to my work when the Ampera was collected.
 

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It pisses me off (sorry) that whenever my Ampera goes in for service / fault-finding, my fuel bill increases because they never provide an Ampera/PHEV, usually an Insignia or similar...
 

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Count yourself lucky, try owning a Volt, the dealers don't even exist any more. I am lucky that (ex) Cambridge Chevy even though they now sell MG's and Subaru love the Volt so much they still are the registered warrantee specialist and still service my car.
 

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Won't Vauxhall provide support for the Volt? It's all GM...?
Service yes, warrantee no. Even if they did I am more than happy with Cambridge as they knew about the car when I went to purchase, where as the Vauxhall dealer knew diddly squat.
 

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Won't Vauxhall provide support for the Volt? It's all GM...?
The garage I use these days, Bellinger at Grove, South Oxfordshire was a Volt dealer before they were an Ampera dealer. They will handle either now, but I understand that other Ampera-only dealers aren't allowed to touch the Volt.

I bought my Volt from Cambridge but as they're a fair distance most of my dealings have been with Bellinger a mere 9 miles from home.

As for courtesy cars I've had a Chevy Cruze (from Cambridge Chevrolet), Corsa (Bellinger), and a Seat Leon (Chevrolet UK).
 

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I've got mine booked in in a couple of weeks time and have requested a courtesy car. I will be pretty disappointed if they give me a Corsa. I'm no snob but an Ampera is the flagship model, surely minimum should be an Insignia.
 

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The garage I use these days, Bellinger at Grove, South Oxfordshire was a Volt dealer before they were an Ampera dealer. They will handle either now, but I understand that other Ampera-only dealers aren't allowed to touch the Volt.

I bought my Volt from Cambridge but as they're a fair distance most of my dealings have been with Bellinger a mere 9 miles from home.

As for courtesy cars I've had a Chevy Cruze (from Cambridge Chevrolet), Corsa (Bellinger), and a Seat Leon (Chevrolet UK).
We plan yo use bellinger grove to service our Volt as they gave us our first Volt test drive back in July and where great to deal with as a potential customer, not to pushy. Bought in September from motorpoint though as it was £2.5k cheaper!

They are also the closest Volt specialist to us in Aylesbury @ 40 miles!

M
 

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Had my Ampera for over 2 years and only ever got a Corsa as a courtesy car.

Remember, Vauxhall nor its dealers do not and never have considered the Ampera important.
 

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I've never had a courtesy car from the dealer.. they are always fully booked up.. which is great! no it is really.. because a quick call call to MyAmpera and they sort out a like for like hire car.. usually they try and provide an Insignia, but I've had a few different things*. always similar spec, but never as fuel efficient! In fact when something goes wrong I always go through MyAmpera as they seem to be able to get priority appointments (hence even less chance of a courtesy car) and get things fixed quicker.. The last time I had a coolant level alert, because dealer advised do not drive, MyAmpera arranged for the car to be collected by the AA too...(and I'm not with the AA this year!)
Service has only ever been same day (so I don't have to bother with a courtesy car), and they'll collect and return from my work even though it's a good hour drive.. (I do have to pay for the petrol though as they drive the car)

Vauxhall do seem to consider the Ampera important enough to have a specialist help service (Vauxhall pay for the hire cars). To the Dealer your just another punter..

*I think that the Mokka's heated steering wheel option should have been fitted to the ampera, especially since they tried to focus on reduced power heating..
 

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Service yes, warrantee no. Even if they did I am more than happy with Cambridge as they knew about the car when I went to purchase, where as the Vauxhall dealer knew diddly squat.
If a Vauxhall dealer is not Ampera reg. they wont even touch an Ampera because they cannot claim warrantee costs back from Vauxhall. When I was looking for an Ampera my local dealer Wilnecote Motors had one in the showroom, didn't now anything about the car and said we can't sell you one anyway you have to go to another dealer in Birmingham I think.
 

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Why can't they offer an Ampera as a courtesy car? Surely they want to show off better courtesy cars as a leading UK Vauxhall showroom and service centre?? Do other service centres offer an Ampera as a courtesy car? Am i missing out??
When mine went back to Wimbledon for upgrades and "extended testing", they loaned me a silver 2013 Ampera for two weeks. I made it clear I did not want to start using petrol again for my normal journeys and had to wait a few weeks for it to become available. Just a case of being pleasantly assertive.
 
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