I'd email them - seems to be a bit of a weakness that the connection needs to be made at their end, doesn't appear to be a mechanism to pair the unit locally. They've been fairly responsiveness when I've contacted them.I’ve had my Andersen A2 installed today. Looks amazing, but I can’t get it connected to the Kønnect app, installed said it would happen automatically later today, but that was 7 hours ago.
Any ideas? Are your experiences the same?