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Discussion Starter #1
Someone's hit the wife's i3S and caused a fair bit of damage to the offside front corner. They've admitted liability and provided insurance details.

We're insured with Admiral. I don't want anyone other BMW carrying out repairs given it's an EV and given the huge issues we had when the cracked screen was changed by Autoglass - That resulted in the car ending up at BMW and Autoglass paying a £3k bill.

Just wondering if anyone's successfully managed to get their insurers to allow them to have their i3 fixed by BMW and how you managed it?

Also trying to find an accident replacement hire car company with BEVs on their fleet. Determined she's not being stuffed in an ICE, a PHEV or an EV with less range and less interior space.

Thanks in advance.
 

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I'd just take the car to your BMW dealer. I bet they will give you a free loan car while it's being repaired. I wouldn't go for these accident replacement car co's IIWY.
 

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If the Life Module is damaged then I think there are only a handful of specialist repairers who can fix it, all BMW? Jack on here was very knowledgeable about it IIRC.

Regarding repair choices, you can specify where your car is repaired, but I think the other parties insurers will try and apply as much pressure as possible to get you to take it to one of their approved repairers.

But, dig your heels in, and take it where you want to.

I was insured with Admiral when a piece of wood hit and damaged my car quite badly, nobody to claim from, but I declined their offer to recover it to an approved repairer and chose my own. They did say I might need to pay for it myself and claim reimbursement, but in the event they settled with my chosen repairer directly.

Hope your wife is ok anyway, assuming she was in the car.
 

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I had a rear glass panel disintegration following a slow speed impact with a random post that was too high for the rear camera/sensors. Aviva wanted me to use their local repairer but agreed that I could use BMW if I paid a small excess which they subsequently waived.
 

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Discussion Starter #6
All sorted. 3rd party’s insurers (Provident) called yesterday morning admitting liability, offered a like-for-like EV replacement and arranged collection and delivery on low loader to BMW for repairs.
They were obviously concerned I’d got to an accident management firm so wanted to mitigate their costs.

Hire company they use were out of Model 3s so offered a choice of what they had - i3, i3S, Kona Electric, e-Niro. We’ve gone for the e-Niro just for something different. Arrives Friday.

Model 3 test drive booked at Tesla on Saturday, so we’ll have had 3 different EVs in a week!
 

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I damaged my rear bumper and quarter panel and Aviva when looking at the photos said as car had a CFRP body then it would have to go to a BMW approved repairer but as a gesture of goodwill they would waive the £200 excess. I felt a bit put out by that as there was no way I was going to pay the excess just because their repairers didn't want to fix the car - As it happened it was only the plastic outer panel that was damaged.
 
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