Mine worked ok without the car plugged in on latest app (IOS). Happily warmed the car to 18 for 5 minutes before I got in it last night
App changed?
Anybody else noticed the graphics change on the app for the air conditioning screen? Use to show a picture of the car interior, now more basic. Got excited thought it might work without car plugged in but no!
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Mine worked for the first time this morning. The app still gave me the error saying it had failed but when I got in the car was toasty warm and fully defrosted. First time its ever worked for me. Also having it preheated whilst plugged in bumped my efficiency up to 3.5miles/kwh on my 25mile A road/ motorway commute this morning! Ive not been able to get it above 2.7 previouslyAnybody else noticed the graphics change on the app for the air conditioning screen? Use to show a picture of the car interior, now more basic. Got excited thought it might work without car plugged in but no!
Just wondered if anybody got the different graphics? I'm on android.
Yeah I got the same as you. Lost the in car view and just got the budget looking blue bar nowJust wondered if anybody got the different graphics? I'm on android.
I was hoping it might mean it would work without car plugged in, but no.Yeah I got the same as you. Lost the in car view and just got the budget looking blue bar now
That's what I meant, Steve - mine works without it being plugged in. Twice now. With the simple view on home page, and on the more "picture/plan" view which you get by selecting "Air Conditioning" on the vehicle tab.I was hoping it might mean it would work without car plugged in, but no.
That's on a Family, updated to 0783.
I'll keep trying, but tried it twice with no joy.That's what I meant, Steve - mine works without it being plugged in. Twice now. With the simple view on home page, and on the more "picture/plan" view which you get by selecting "Air Conditioning" on the vehicle tab.
That's on a Family, updated to 0783.
It's not worked the 3 times I have given it a go either, the car is in for a software update at the mo so I'm hopeful it will work after that. From other posts it seems that updating the car can add functions to the app also.First time its ever worked for me.
I'm on 0783 2.0 but still no joy. Could do with it in this weather.It's not worked the 3 times I have given it a go either, the car is in for a software update at the mo so I'm hopeful it will work after that. From other posts it seems that updating the car can add functions to the app also.
It's not worked the 3 times I have given it a go either, the car is in for a software update at the mo so I'm hopeful it will work after that. From other posts it seems that updating the car can add functions to the app also.
Sorry to hear that gents (assuming that to be the caseI'm on 0783 2.0 but still no joy. Could do with it in this weather.
), wish there was more advice I could offer....
For preheating for me, the app says it's failed 90% of the time, but works 50% of the time.
Sounds like the aftershave clip from anchorman!For preheating for me, the app says it's failed 90% of the time, but works 50% of the time.
So quick update, we are now updated to 2.0 and some early results are in
Before update
tried 3 time | App said failed 3 times | actually failed 3 times
after update
tried twice | App said failed twice | actually failed 0 times - toasty both times
So in conclusion - mine now works but the App claims it doesn't or could not communicate with the car.
Also of interest is that my driveway (and house) has very poor mobile reception but since the update the car is now connected to my home Wifi while on the driveway. I don't know if that helps the car to get the message to start the heater or not.
Before update
tried 3 time | App said failed 3 times | actually failed 3 times
after update
tried twice | App said failed twice | actually failed 0 times - toasty both times
So in conclusion - mine now works but the App claims it doesn't or could not communicate with the car.
Also of interest is that my driveway (and house) has very poor mobile reception but since the update the car is now connected to my home Wifi while on the driveway. I don't know if that helps the car to get the message to start the heater or not.
Mine has worked at least as well as any car app I have used, probably a little better but I've only had Nissan and VW apps so the bar isn't set too high
It's not perfect but it does work most of the time.
It's not perfect but it does work most of the time.
Until recently, I used to say that initiating a charge or starting the heating through the app worked about 50% of the time. Now it’s failing 100% of the time, which seems to coincide with the last app update.
Any tips?
Any tips?
Android or Apple?
I'm on android, 1.5.0 updated the 12th Jan and mine is working 90% of the time, possibly more.
Is it anything to do with the 4g signal where your car is parked?
I'm on android, 1.5.0 updated the 12th Jan and mine is working 90% of the time, possibly more.
Is it anything to do with the 4g signal where your car is parked?
The only time mine failed is when I actually switched the heating/AC off in the car itself, before leaving it ( can’t remember why!). Every other time I’ve used the app, it’s worked.Until recently, I used to say that initiating a charge or starting the heating through the app worked about 50% of the time. Now it’s failing 100% of the time, which seems to coincide with the last app update.
Any tips?
Should have said; that’s on IOS and ME2.0.
I had a new Volvo before this and the app on that was great. It worked 100% of the time, kept a trip log of mileage and fuel used (great for business use). Remote start and climate were spot on, perfectly reliable and the ability to see where the car was on a map was useful and my insurance company treated that as a tracker so reduced my premium. I could also see if a tyre had gone flat overnight, if the screenwash was low, what the temperature was at the car and if a service was due and if it was, book it directly from the app.Mine has worked at least as well as any car app I have used, probably a little better but I've only had Nissan and VW apps so the bar isn't set too high
I'm not hating on the ID3, I love mine even with the 0564 software, but the app is crap and unreliable and there is a way to go yet. What I do know is that it's a new product so will give it time and when it comes to change the car in 3 or 4 years, I will see if progress has been made or not and that will influence my next purchase.
The IOS weconnect ID app updated today, now on 1.9.0. Bug fixes and improved performance included in this weeks update. Hopefully this fixes the issues I've had trying to pre-heat the car.
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