[Jon Chalk]

Anybody else noticed the graphics change on the app for the air conditioning screen? Use to show a picture of the car interior, now more basic. Got excited thought it might work without car plugged in but no!

Mine worked ok without the car plugged in on latest app (IOS). Happily warmed the car to 18 for 5 minutes before I got in it last night

 

[Jon Chalk]

I was hoping it might mean it would work without car plugged in, but no.

That's what I meant, Steve - mine works without it being plugged in. Twice now. With the simple view on home page, and on the more "picture/plan" view which you get by selecting "Air Conditioning" on the vehicle tab.

That's on a Family, updated to 0783.

 

[Jon Chalk]

It's not worked the 3 times I have given it a go either, the car is in for a software update at the mo so I'm hopeful it will work after that. From other posts it seems that updating the car can add functions to the app also.

I'm on 0783 2.0 but still no joy. Could do with it in this weather.

Sorry to hear that gents (assuming that to be the case ), wish there was more advice I could offer....

 

[Jon Chalk]

Until recently, I used to say that initiating a charge or starting the heating through the app worked about 50% of the time. Now it’s failing 100% of the time, which seems to coincide with the last app update.

Any tips?

The only time mine failed is when I actually switched the heating/AC off in the car itself, before leaving it ( can’t remember why!). Every other time I’ve used the app, it’s worked.
Should have said; that’s on IOS and ME2.0.

 

[Jon Chalk]

My app after the update started crashing, but a reboot of the phone fixed it. Now works well. Running iOS 14.4.

Same here.