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Ariya early reliability issues

13310 Views 120 Replies 19 Participants Last post by  Dexa
Discussed on the ariyaforums .com site, I can confirm another two cases of the remote climate control/alarm issue - both mine and a colleague. Other things I've noticed are the auto parking brake not always coming on when selecting park. With regard to the display, the sat nav in my car took an age to start the other day (rest of the display was fine) but it did eventually start. Another fairly regular issue I see is the mobile phone status icons (battery level and signal strength) not showing despite the screen working OK.

Has anyone seen such and any other gremlins?
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Not sure what the remote climate control issue is but I’ve had Leafs since 2013 and the remote stuff was hit and miss at the start and hasn’t improved in 10 years.
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Not sure what the remote climate control issue is but I’ve had Leafs since 2013 and the remote stuff was hit and miss at the start and hasn’t improved in 10 years.
The app and remote features work without issue, is just that turning on the climate control either via the app or a schedule, triggers the alarm. I'm sure a software update will fix it.
The app and remote features work without issue, is just that turning on the climate control either via the app or a schedule, triggers the alarm. I'm sure a software update will fix it.
Heres the link to that thread on AriyaForums.co.uk :

Car alarm and Aircon issue
We have the remote climate control /alarm issue. It doesn’t happen every time but enough that I have stopped using it - don’t think the neighbours deserve to hear that every other morning.

We have an 87kwh Evolve and I have a list of issues (mostly annoyances) with the car:

Nissan Services Message: My number 1 issue is probably the least important but easily the most annoying. When you turn the car on, a message appears on the infotainment screen warning you that data will be sent to Nissan and you have to accept or reject. This appears every single time the car is switched on and there is no way to say ok never ask me again. It is my car, I know you are sending data to Nissan, I was fine with it the first time - you do not need to ask me every time!

Intelligent Key driver settings: My understanding is that when my key is detected, my configuration (e.g. seat position) should be set automatically. This isn’t working because every time I get into the car, after my wife has driven it, I get kneecapped by the steering wheel as the seat moves forward to her position. (This may be me misunderstanding the manual - see my complaint about that work of literature below)

Lane Assist: is not available regularly (system fault warning). Based on a thread on aryiaforums this one might need a steering wheel change. Trying to motivate myself to make the call.

Traffic Sign Recognition: is bad. Apparently I was on an urban road with an 80MPH speed limit 2 days ago.

Maps: are bad. I don’t tend to use the in-built nav system but often have the map view on the drivers display - whole areas are missing near us and these aren’t new estates but old villages.

ACC: If you are on a motorway and the lane assist works then it is a dream. For every other scenario it is a frustrating mess.
We had an ID3 before the Aryia and its automated driving systems were much more natural. It wasn’t an all or nothing type situation, you could enable some of the systems once and then let it do its thing. For example, it knew when we were approaching a roundabout and automatically braked - this happened without having to invoke the ACC every time. With the Aryia, if you don’t hit that button and then pull down on the switch it will do nothing. A much more conservative approach that irritates me. It is also supposed to automatically change speed when it sees a speed limit change - it does that maybe 20% of the time, the other 80% it will prompt me to adjust it - I have no idea what the criteria for those decisions are.

The Manual: Oh the manual - possibly the worst one I have ever read. More than half of it consists of warnings about why the various systems shouldn’t be used in certain ways. Trying to find actual information you need is like looking for a needle in a haystack

There are probably others that I have forgotten but those are the issues bugging me this week.

After all that complaining - I actually like the car. The range is good and its very comfortable to drive in. Basically, thumbs up for the hardware, thumbs down for the software (and the manual).

EDIT: I have also had the auto parking brake failing to engage. I thought it might be something to do with the amount of pressure I was placing on the brake pedal at the time 🤷‍♂️
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We have the remote climate control /alarm issue. It doesn’t happen every time but enough that I have stopped using it - don’t think the neighbours deserve to hear that every other morning.

We have an 87kwh Evolve and I have a list of issues (mostly annoyances) with the car:

Nissan Services Message: My number 1 issue is probably the least important but easily the most annoying. When you turn the car on, a message appears on the infotainment screen warning you that data will be sent to Nissan and you have to accept or reject. This appears every single time the car is switched on and there is no way to say ok never ask me again. It is my car, I know you are sending data to Nissan, I was fine with it the first time - you do not need to ask me every time!

Traffic Sign Recognition: is bad. Apparently I was on an urban road with an 80MPH speed limit 2 days ago.

Maps: are bad. I don’t tend to use the in-built nav system but often have the map view on the drivers display - whole areas are missing near us and these aren’t new estates but old villages.

ACC: If you are on a motorway and the lane assist works then it is a dream. For every other scenario it is a frustrating mess.
We had an ID3 before the Aryia and its automated driving systems were much more natural. It wasn’t an all or nothing type situation, you could enable some of the systems once and then let it do its thing. For example, it knew when we were approaching a roundabout and automatically braked - this happened without having to invoke the ACC every time. With the Aryia, if you don’t hit that button and then pull down on the switch it will do nothing. A much more conservative approach that irritates me. It is also supposed to automatically change speed when it sees a speed limit change - it does that maybe 20% of the time, the other 80% it will prompt me to adjust it - I have no idea what the criteria for those decisions are.

The Manual: Oh the manual - possibly the worst one I have ever read. More than half of it consists of warnings about why the various systems shouldn’t be used in certain ways. Trying to find actual information you need is like looking for a needle in a haystack

There are probably others that I have forgotten but those are the issues bugging me this week.

After all that complaining - I actually like the car. The range is good and its very comfortable to drive in. Basically, thumbs up for the hardware, thumbs down for the software (and the manual).

EDIT: I have also had the auto parking brake failing to engage. I thought it might be something to do with the amount of pressure I was placing on the brake pedal at the time 🤷‍♂️
Nissan service message - you have to OK it every time. Same as the Leaf, complained about by many, but that’s the way it is, not faulty!
Nissan service message - you have to OK it every time. Same as the Leaf, complained about by many, but that’s the way it is, not faulty!
Thats already annoying and weve not got ours yet! :-/
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The annoying message when you start your car is a common thing - I had that on my previous car a 2018 ICE Honda Civic. Drove me nuts.

I too have now had the remote climate/alarm issue. I set my car to warm up on a schedule yesterday morning and while I was inside getting ready I could hear a car alarm. Looked out the window to see it was my Ariya.

Once was enough. I won’t be using that again until Nissan issue a fix.

I’m sad to hear about the ACC. When I test drove an ID.4 I loved how it slowed down by itself before junctions and roundabouts and can’t believe the Ariya won’t do the same without having to initiate the entire ACC system. I haven’t had time to investigate how this all works since getting the car and by the sounds of it I’ll need a stiff drink when I eventually sit down with the “manual” to try to decipher it all!

Loving driving the car though. Completely agree with that! 😊
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Loving driving the car though. Completely agree with that! 😊
For me, this is key and good to hear. :D
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The annoying message when you start your car is a common thing - I had that on my previous car a 2018 ICE Honda Civic. Drove me nuts.
It has to be overly conservative legal teams making their mark. It is the one thing that might break me, which sounds ridiculous. All the other issues are either intermittent faults or infrequent driving situations - this is in my face multiple times a day and my natural zen is failing.

I’m sad to hear about the ACC. When I test drove an ID.4 I loved how it slowed down by itself before junctions and roundabouts and can’t believe the Ariya won’t do the same without having to initiate the entire ACC system. I haven’t had time to investigate how this all works since getting the car and by the sounds of it I’ll need a stiff drink when I eventually sit down with the “manual” to try to decipher it all!
Yeah, I should have added a caveat to this one. There may be a way to get it all working automagically hidden somewhere in the manual but I couldn't find it. If you have success let us know!
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Nissan service message - you have to OK it every time. Same as the Leaf, complained about by many, but that’s the way it is, not faulty!
You don’t have to OK it on the Leaf. The menu/audio/nav etc. buttons all work fine whether or not you press OK.

Obviously if all the “buttons” are touch screen then you can’t touch them until you can see them so might be different on the Ariya.
You don’t have to OK it on the Leaf. The menu/audio/nav etc. buttons all work fine whether or not you press OK.

Obviously if all the “buttons” are touch screen then you can’t touch them until you can see them so might be different on the Ariya.
Not that I have noticed, you touch OK or Cancel and the message disappears, seems to be the same as the Leaf to me. If the message is on the screen then you can’t use the touch screen until you OK or cancel. Leaf is the same. If the message is on screen and you go into reverse, the 360 camera comes up, then the OK or Cancel when you shift out of reverse. After 12 years of OK’ing I don’t really notice!

By selecting Cancel the car goes into ‘Privacy Mode’ and will not send data to the servers until the OK is touched on the next start. Which means no status info will be available in the App until it is OK’d.
Leaf has physical buttons for Menu, Map and Audio so you can go straight to those functions without pressing OK. The only thing you need to use OK for is to get to CarPlay.

Different if all the controls are on the screen, then there’s no choice but to clear the warning.
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This may be a stupid question…

Like many on here, I’ve experienced the alarm going off when attempting to pre-heat the car. I’d like to report it as a fault - my thinking being that the more people who report it, the more likely Nissan will issue a software update to sort it out.

When I collected my car, the sales rep said that their service department would phone me to introduce themselves - something that never happened, despite a further prompt to sales this week. So do I report it to the yet-to-be-bothered-to-phone-me service dept at the dealership, or is there some way of reporting this directly to Nissan?
This may be a stupid question…

Like many on here, I’ve experienced the alarm going off when attempting to pre-heat the car. I’d like to report it as a fault - my thinking being that the more people who report it, the more likely Nissan will issue a software update to sort it out.

When I collected my car, the sales rep said that their service department would phone me to introduce themselves - something that never happened, despite a further prompt to sales this week. So do I report it to the yet-to-be-bothered-to-phone-me service dept at the dealership, or is there some way of reporting this directly to Nissan?
You need to raise it with Nissan Customer Services direct also, the dealer will only do something if there is a service bulletin.

If you raise it with the dealer they will push it back to Nissan for resolution, gone are the days of 'trying something'.

The fault appears to be related to the volumetric sensors being triggered by the change of airflow in the car when the heating starts up. Presumably the fix will be software, some have had cables moved about (electrical noise) which has had limited effect, I would rather tolerate it until a proper fix appears rather than have the car pulled to bits chasing the fault.

As I understand it at present they are aware of this issue and a number of others, no doubt updates will be pushed out as a complete package rather than piecemeal.

Nissan has a thing called a '3MIS', they love an acronym, target, which basically ,means the factory is scored based on faults reported in the first '3 Months In Service' its a big deal within the company so reported issues will be taken seriously. Time to fix may be longer than you would perhaps like, however.
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Interested in hearing about the electric parking brake. According to the manual and the dealer, the parking brake is supposed to be applied when you go into “Park” or power the car off. Mine doesn’t and I have to apply it manually. Is that the same for everyone else?
Different if all the controls are on the screen, then there’s no choice but to clear the warning.
Actually, turns out it’s no different to the Leaf. You can touch the Home, Audio, Nav etc. buttons and go straight to those menus without pressing OK.
Interested in hearing about the electric parking brake. According to the manual and the dealer, the parking brake is supposed to be applied when you go into “Park” or power the car off. Mine doesn’t and I have to apply it manually. Is that the same for everyone else?
When I go into Park, the brake applies automatically 90% of the time. The other occasions the brake isn't applied automatically and I'm trying to work out if that is something that I am doing.
Thanks. Mine worked yesterday for the first time so feels like something I’m doing/not doing.
Interested in hearing about the electric parking brake. According to the manual and the dealer, the parking brake is supposed to be applied when you go into “Park” or power the car off. Mine doesn’t and I have to apply it manually. Is that the same for everyone else?
Same here, but I'm would rather decide myself, if I park it up in a garage I usually leave the Parking Brake off as it can stick (Leaf experience)

The manual is rather confusing in this! It gives the impression it behaves one way without Auto Hold enabled and a different way when it is enabled from my prospective it doesn't do either of the things listed in the manual.
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