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Ariya early reliability issues

13312 Views 120 Replies 19 Participants Last post by  Dexa
Discussed on the ariyaforums .com site, I can confirm another two cases of the remote climate control/alarm issue - both mine and a colleague. Other things I've noticed are the auto parking brake not always coming on when selecting park. With regard to the display, the sat nav in my car took an age to start the other day (rest of the display was fine) but it did eventually start. Another fairly regular issue I see is the mobile phone status icons (battery level and signal strength) not showing despite the screen working OK.

Has anyone seen such and any other gremlins?
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From the Infotainment Manual

This adjusts the screen buttons to beep when touched.
View attachment 174106
Looks like a good feature but turns out to be useless. I switched it on and tried about 6 button presses. All of them gave the click sound but only four actually did anything so whatever the sound does, you still need to check if the button has done anything.
I’m in ireland and have a 63kWh Evolve.
I would like to ask you a question.
With your unit showing a 99% state of charge.. converting km to miles.. I'm coming up with 175.2 miles.
Is this the typical range with the 63 kwh battery?
I've averaged around 3 miles per Kwh over winter with mixed driving, so my 63kwh Advance range is about 180 miles at the moment. If I drive a bit more spirited it will decrease, more town driving it will go up. I expect it will be closer to 220 in summer.
Its no different from an ICE car wrt range being influenced by where, when and how you drive it, other than outside temp has a more significant effect, as for all EVs.
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I have a 63kWh battery in my Ariya Advance. I currently have 26% battery remaining with an estimated range of 64 miles. Doing the maths that works out as a potential range of 246 miles.

I doubt it would be anything close to that however I’ve been very pleased with the range I’m getting from the vehicle. It’s likely the type of journeys I do that are mainly round town with the very occasional (and brief) period on a faster duel carriageway.

My wife managed 5.3 miles per kWh recently. I often get over 4 miles but it’s more usually around 3.5. (Winter driving UK.)

For transparency I’m using ePedal when I drive. My wife doesn’t use ePedal. We both drive the car in ‘D’ mode. Neither of us drive any differently to how we did when we had an ICE car.

I might just be lucky - I also haven’t had many of the issues other people have reported on here. Or perhaps that’s tempting fate…! 😁
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My local dealer had the car yesterday and diagnosed that a replacement steering wheel is required which will resolve the headlight malfunction and system malfunction warnings, and it'll help with the jerky cruise control. This is apparently due to a faulty sensor in the steering wheel.

The dealer couldn't replicate any of the other issues, including the random operation of the parking brake. I drove home, parked on the drive, pressed P and guess what.....the parking brake failed to engage. Typical.
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I recently drove my short 7 mile commute to work. It was fairly mild outside at 13 degrees, so I turned off climate control, put it in eco mode and ePedal. Speed ranged from fairly slow moving traffic up to around 40mph or so. Incredibly it managed 7.8 miles per kWh! Admittedly over winter I’ve been averaging 3.2, but shows you can get a massive boost with some careful driving.
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My local dealer had the car yesterday and diagnosed that a replacement steering wheel is required which will resolve the headlight malfunction and system malfunction warnings, and it'll help with the jerky cruise control. This is apparently due to a faulty sensor in the steering wheel.

The dealer couldn't replicate any of the other issues, including the random operation of the parking brake. I drove home, parked on the drive, pressed P and guess what.....the parking brake failed to engage. Typical.
...and last night, the radio wouldn't work - DAB was greyed out and no signal on FM. Turning the car off and on didn't help.
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My local dealer had the car yesterday and diagnosed that a replacement steering wheel is required which will resolve the headlight malfunction and system malfunction warnings, and it'll help with the jerky cruise control. This is apparently due to a faulty sensor in the steering wheel.

The dealer couldn't replicate any of the other issues, including the random operation of the parking brake. I drove home, parked on the drive, pressed P and guess what.....the parking brake failed to engage. Typical.
Mine had a large software update on the 27th. It "fixed" the parking brake problem. Inverted commas because 1 time in 10 it won't come on. :cautious: Climate control alarm fixed by rerouting a cable. Hopefully the dealership will update yours along with the steering wheel replacement.
Mine had a large software update on the 27th. It "fixed" the parking brake problem. Inverted commas because 1 time in 10 it won't come on. :cautious: Climate control alarm fixed by rerouting a cable. Hopefully the dealership will update yours along with the steering wheel replacement.
Was your software update at the dealership or OTA? Suspecting the former as I’m not aware of there having been any OTA updates yet (apologies if you posted this already).
Was your software update at the dealership or OTA? Suspecting the former as I’m not aware of there having been any OTA updates yet (apologies if you posted this already).

Dealership.
I know the answer already but im gonna ask it anyway.

We're picking ours up next Saturday. Im under the assumption that the dealership 'should' be checking that all supposed fixes and updates are carried out on the car before handover but ought I be dropping them a note requesting that these be done and checked as well?
I know the answer already but im gonna ask it anyway.

We're picking ours up next Saturday. Im under the assumption that the dealership 'should' be checking that all supposed fixes and updates are carried out on the car before handover but ought I be dropping them a note requesting that these be done and checked as well?
we picked our Ariya up from the dealers last Tuesday.the car had been on the workshop computer for 21 hours for the fixes and updates the day before handover.
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we picked our Ariya up from the dealers last Tuesday.the car had been on the workshop computer for 21 hours for the fixes and updates the day before handover.
That sounds reassuring! Hows your new toy going?
We have the remote climate control /alarm issue. It doesn’t happen every time but enough that I have stopped using it - don’t think the neighbours deserve to hear that every other morning.

We have an 87kwh Evolve and I have a list of issues (mostly annoyances) with the car:

Nissan Services Message: My number 1 issue is probably the least important but easily the most annoying. When you turn the car on, a message appears on the infotainment screen warning you that data will be sent to Nissan and you have to accept or reject. This appears every single time the car is switched on and there is no way to say ok never ask me again. It is my car, I know you are sending data to Nissan, I was fine with it the first time - you do not need to ask me every time!

Intelligent Key driver settings: My understanding is that when my key is detected, my configuration (e.g. seat position) should be set automatically. This isn’t working because every time I get into the car, after my wife has driven it, I get kneecapped by the steering wheel as the seat moves forward to her position. (This may be me misunderstanding the manual - see my complaint about that work of literature below)

Lane Assist: is not available regularly (system fault warning). Based on a thread on aryiaforums this one might need a steering wheel change. Trying to motivate myself to make the call.

Traffic Sign Recognition: is bad. Apparently I was on an urban road with an 80MPH speed limit 2 days ago.

Maps: are bad. I don’t tend to use the in-built nav system but often have the map view on the drivers display - whole areas are missing near us and these aren’t new estates but old villages.

ACC: If you are on a motorway and the lane assist works then it is a dream. For every other scenario it is a frustrating mess.
We had an ID3 before the Aryia and its automated driving systems were much more natural. It wasn’t an all or nothing type situation, you could enable some of the systems once and then let it do its thing. For example, it knew when we were approaching a roundabout and automatically braked - this happened without having to invoke the ACC every time. With the Aryia, if you don’t hit that button and then pull down on the switch it will do nothing. A much more conservative approach that irritates me. It is also supposed to automatically change speed when it sees a speed limit change - it does that maybe 20% of the time, the other 80% it will prompt me to adjust it - I have no idea what the criteria for those decisions are.

The Manual: Oh the manual - possibly the worst one I have ever read. More than half of it consists of warnings about why the various systems shouldn’t be used in certain ways. Trying to find actual information you need is like looking for a needle in a haystack

There are probably others that I have forgotten but those are the issues bugging me this week.

After all that complaining - I actually like the car. The range is good and its very comfortable to drive in. Basically, thumbs up for the hardware, thumbs down for the software (and the manual).

EDIT: I have also had the auto parking brake failing to engage. I thought it might be something to do with the amount of pressure I was placing on the brake pedal at the time 🤷‍♂️
You posted this in January. Just wondering if any of the irritating issues you've listed are rectified or has the list expanded?!
Mine works on flat ground.
And fails on my driveway's incline
I traded in a 2021 Rav4 Hybrid Limited for this thing.. And, I starting to regret my purchase. Never had an auto P-Brake issue with the Rav4 Uphill or Down.. it just worked Everytime. :mad:
I hope it works where I live in Devon - the hill I will park the car on is very steep as indeed is my driveway. The car would travel very quickly down the hill and no doubt hit all objects on its decent. Not sure what the insurance company would say!
My previous car was a 20 plate e-Golf and the adaptive cruise control was faultless. With the Nissan, it's either software, the sensor(s) or a calibration issue - having the brakes applied sharply when you're in the outside lane on the motorway just isn't safe. I prefer the Ariya overall and look forward to the issues being resolved.
You should drive a Tesla (any model) for a period of time. Included in the purchase price is a totally random 'slam-the-brakes-on' at full force, just when you're least expecting it.

Like Apple iPhone owners, Tesla 'types' are often loathed to discuss such a dangerous feature, (in general anything wrong with their treasured purchase). After this happened whilst being driven in my sons Model 3 Performance in the middle lane of the M3 motorway, his response was 'yes it does do it now and again'. It put the brakes on so hard it was a full emergency stop, my eyes almost came out of their sockets. Fortunately, we weren't rear ended on this occasion. And to think he drives around with my two grandkids in the back seat.

I spoke with another Tesla owner who's a customer of mine and he laughed and said his Model S Plaid and his previous 2 S's did it often. What??????

I think the 'safety feature' tech has gone mad. Manufacturers fit it because it goes towards the safety rating when in fact it's just introducing an accident waiting to happen. I gather there is an on going lawsuit in the USA as owners of Tesla cars have been involved in many accidents fir this exact flaw.

So in summary, I'm sure it's not limited to the Ariya, but how worrying they have this flaw at all scares me.
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I know the answer already but im gonna ask it anyway.

We're picking ours up next Saturday. Im under the assumption that the dealership 'should' be checking that all supposed fixes and updates are carried out on the car before handover but ought I be dropping them a note requesting that these be done and checked as well?
I'd insist they do as I know some less dedicated dealers generally won't bother, especially if you've bought out of your local dealer area. Hopefully yours will be okay but put it in writing to them, don't just tell your friendly salesman, he'll already be into the next bout of commission. And that's from an ex-car salesman although I was one of the few that believed in long term care of the customer.
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I'd insist they do as I know some less dedicated dealers generally won't bother, especially if you've bought out of your local dealer area. Hopefully yours will be okay but put it in writing to them, don't just tell your friendly salesman, he'll already be into the next bout of commission. And that's from an ex-car salesman although I was one of the few that believed in long term care of the customer.
Thanks for this. I'll get that email sent. :) (y)
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You posted this in January. Just wondering if any of the irritating issues you've listed are rectified or has the list expanded?!
Sorry, just saw this post.

None of the issues/quirks I talked about have been rectified, however, the dealer emailed me last week and apparently my new steering wheel has arrived from Japan.
I haven’t had a chance to book an appointment yet but hopefully in the next few weeks the Lane Assist system fault will be fixed.

TBH the only issue/pain in the posterior design decision that I haven’t made peace with is the data usage message. It takes so long to appear that I am generally already moving and then have to stab at the touchscreen while driving and hope it registers first time. I seem to have a mental block about its existence.
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Let's write down my black list

1 automatic parking break is unreliable, so it's like not having it, you always need to check if it was engaged before releasing the break pedal, I hate this

2 still can't find the mute button

3 voice commands are a joke

4 when stopping the car it always more or less shakes back and forward a few times, no matter the speed, no matter how gentle you are, very poor experience

5 side mirrors have the cool moder feature to alert you if someone is in the blind spot, but it is ridiculous that the edge of the mirror is not designed to give you a distorted wide angle view, the day the blind spot alert will fail me, I will have an accident

6 no wireless android auto

7 (personal) sits are narrow and stiff, quite uncomfortable for me

8 rear view camera has very poor quality, at night performs really bad and the view angle is not adequate, any cheap dashcam does better

9 lane assist often drops, on wet, or direct sun, ok, but makes me miss the promised ProPilot less

10 the Bose audio is exactly as I expected it, rubbish

11 shame you can't set a tear cabin temperature, nor you can engage/disengage the child safety door locks

12 a couple of times it didn't recognise my key (profile)

13 the voice control which repeats each time what you can do and how to stop drives me crazier than the startup confirmation dialogue (why not remember like a cookie that my profile already accepted that bs)

I still have to read a few hundred pages of the manual but this car is less than expected.
No o didn't try the car before buying it, I just saw the pre release for half an hour, bought because I liked it, but also because was supposed to be delivered before the competitors, then got delayed 5 months...
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