I've had my E-Niro 4 for 8 weeks now, extremely happy with car overall, range, comfort & driving experience all good.
However yesterday Saturday 22/08/2020 went to car and found it totally dead. Key fob wouldn't work, opened car manually and nothing worked, dashboard totally blank & no response from start button. Car had 94% charge showing when I switched it off the previous day. Tried plugging in main charging cable with zero result.
Called local Kia dealer who had no idea & told me to call RAC as that's why they provide the service with a new car.
Tried calling RAC, phone lines all down eventually found 0800828282 number online & that worked.
RAC arrived after 2 & a half hours & bloke was stumped, he said there should be a battery reset button but couldn't find one. After consulting his laptop, other colleagues by phone, my user manual and Google he resorted to his battery boost starter which worked and car all came back to life. Not sure if this is a recommended solution from Kia? He then advised to contact my local dealer first thing Monday & report issue & hopefully find a cause/solution.
Have any other E-Niro 4 owners had this same issue & what was the solution, is there a hidden reset button?. If it's a flat auxiliary battery issue can it be safely charged with a standard 12 volt car battery charger. Has anyone used one of the small L-Ion battery boosters available to sort out a similar issue.
Thanks for any help/info in advance.
However yesterday Saturday 22/08/2020 went to car and found it totally dead. Key fob wouldn't work, opened car manually and nothing worked, dashboard totally blank & no response from start button. Car had 94% charge showing when I switched it off the previous day. Tried plugging in main charging cable with zero result.
Called local Kia dealer who had no idea & told me to call RAC as that's why they provide the service with a new car.
Tried calling RAC, phone lines all down eventually found 0800828282 number online & that worked.
RAC arrived after 2 & a half hours & bloke was stumped, he said there should be a battery reset button but couldn't find one. After consulting his laptop, other colleagues by phone, my user manual and Google he resorted to his battery boost starter which worked and car all came back to life. Not sure if this is a recommended solution from Kia? He then advised to contact my local dealer first thing Monday & report issue & hopefully find a cause/solution.
Have any other E-Niro 4 owners had this same issue & what was the solution, is there a hidden reset button?. If it's a flat auxiliary battery issue can it be safely charged with a standard 12 volt car battery charger. Has anyone used one of the small L-Ion battery boosters available to sort out a similar issue.
Thanks for any help/info in advance.