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Discussion Starter #1
This evening I tried to merge into a very wet motorway, floored the throttle but instead of activating the traction control the computer called it a day - engine error (in red), just reached the hard shoulder. Rebooting, I mean restarting, didn't help. Flatbed it was.
 

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Discussion Starter #3
No, after restarting I couldn't get it into gear and the same error in red was shown. So I pushed the Mercedes alarm service button, explained the problem and got out of the car to wait behind the barrier in the rain.

Luckily help arrived after ten minutes, car was put at a McDonalds, we got the paperwork sorted and was brought to my home 25 minutes away.
 

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It'll be your ignition module, it'll cost 20 euros and it is easy to fix....

... oh, hang on, you don't have an engine... scrub that I'll start again....

It'll be your inverter module, it'll cost 7,000 euros and takes 2 weeks to fit.
 

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Discussion Starter #5
I think (but that's mere speculation) that the computer panicked because of the the combination of sudden loss of traction, full throttle and a bit of steering input. I bet a simple reset would have been enough to get me going again.

Car is not yet two years old so probably under warranty.
 

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It'll be your ignition module, it'll cost 20 euros and it is easy to fix....

... oh, hang on, you don't have an engine... scrub that I'll start again....

It'll be your inverter module, it'll cost 7,000 euros and takes 2 weeks to fit.
Very amusing. :LOL:

Joking aside, that’s what is playing on my mind. I love the B250e but the thought of taking it to an MB dealer outside the 3 years with “a problem” makes me shudder!

I’m sure a CTRL ALT DEL will have you back on the road soon. Keep us posted.
 

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I was sitting in the MB dealership while they did the airbag recall and heard the patter from the 'hostesses' as they described a fee for having a look at 2 customers cars as a "diagnostic" charge.

For one dude it was 2 hours (something to do with a reversing camera) so £250, and for another chap £60 (presumably 0.5hrs).

I hope my local Indie is up to speed on EVs when mine is out of warranty.
 

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Discussion Starter #8
Short update: after having been at the (big!) Mercedes dealership for 7 working days they still haven't started working on it. "The" mechanic is ill.
 

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When mine went in for the first Service A - "The" mechanic had just gone off on his honeymoon for 3 weeks and the specialist tools to change the cartridge (I think it's just an allen key!) were locked in his toolbox.
 

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I'm not crazy, the attack has begun.
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This has been my experience of EVs for over 5 years now; unreliable, can't get parts and no techs to service the car when you need them. Servicing of trivial things becomes a complete joke taking weeks. This is not at all unique to Merc.

Get to the back of the queue in entering this bitching competition!
 

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Discussion Starter #11
On the 7th working day that they had the car they've done a first analysis. Result: the don't know and have asked the factory. What's another year :rolleyes:

On the plus side, I'm getting used to driving a manual car again. 64hp.
 

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Discussion Starter #13
No I use my mother-in-law's 16yo Micra :)
Wife needs the Volvo. Haven't asked Mercedes for a replacement.
 

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Discussion Starter #14
Status after 10 working days (2 weeks): they haven't received an answer from the factory so they still haven't got a clue.
 

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Discussion Starter #17
Status after 15 working days (three weeks): they are still working on it. I can tell from the messages that the car is unlocked...
 

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Have they asked you where the engine has gone, yet?
 

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Is this a universal problem or specific to Mercedes? They might be "ugly" and far from a luxury ride, but my Leafs have been serviced quickly and without any problems at my local Nissan dealer over the past 4-5 years.

That isn't a boast, more a reaction to Donald's assertion that all EVs are the Black Sheep of every automotive family.

I hope Mercedes get on top of things soon though.
 
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