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149 Posts
Sorry this does go on a bit.
I am beginning to hate the Hyundai brand and this car, in fact I wish I had never seen one never mind purchased one, It is just a joke what you are told by imbeciles who are bleeding useless and are only good for plugging in USB sticks for updates and recalls which they often do wrong as well.
So I took my car to the dealers yesterday for the fault as described in another thread. lack of aux battery in BlueLink coinciding with a relay? clicking in an out noise around dongle area of car and charge speed going up and down like a yo yo with increased charging times.
The technician said that he could hear the relay? noise as described and drove car in work shop, about an hour later he drove it out and said he would contact tech support. I thought he meant by phone, but no they are not allowed to phone and have to make contact via email. What a carry on. I was told that I might as well go home because it might be a two day job.
I phoned late afternoon for progress and was told the technician had scanned the car with no fault found and on the advice of tech support sat in other konas on the forecourt and apparently they all made the same noise from the same area, well in 10 months and over 6000 miles mine never had up to a week ago made this noise, also they said when on charge the car was normal. On charge my arse the car was on 60% when I left it and it was still on 60% when I collected it, also the car was parked up when I left and was still in the same place when I collected it and the dash cam download showed me that the car had sat there all the time and went nowhere near a charger.
I was seething as I left, but as I drove I thought the relay? clicking noise had gone and sure enough it has and I have got the aux battery back in BlueLink. Was it a connected fault?
What has caused this to remedy itself? or did scanning the car, cause something to reset even though he said it did not show a fault.
I have informed Hyundai customer service and have told them I will be in touch again about next few home and public charging sessions. On return to home I charged car on my pod point charger from 53% to 90% 29.7 kWh in 4hrs 27 minutes which is a rate of 6.6kWh.
By the way because my car doesn't make the relay noise any more, does that mean it's faulty because other konas do.
From now on I might charge the car up to 100% all the time and leave it plugged in. That might get rid of the car and the heart ache it is causing.
I am beginning to hate the Hyundai brand and this car, in fact I wish I had never seen one never mind purchased one, It is just a joke what you are told by imbeciles who are bleeding useless and are only good for plugging in USB sticks for updates and recalls which they often do wrong as well.
So I took my car to the dealers yesterday for the fault as described in another thread. lack of aux battery in BlueLink coinciding with a relay? clicking in an out noise around dongle area of car and charge speed going up and down like a yo yo with increased charging times.
The technician said that he could hear the relay? noise as described and drove car in work shop, about an hour later he drove it out and said he would contact tech support. I thought he meant by phone, but no they are not allowed to phone and have to make contact via email. What a carry on. I was told that I might as well go home because it might be a two day job.
I phoned late afternoon for progress and was told the technician had scanned the car with no fault found and on the advice of tech support sat in other konas on the forecourt and apparently they all made the same noise from the same area, well in 10 months and over 6000 miles mine never had up to a week ago made this noise, also they said when on charge the car was normal. On charge my arse the car was on 60% when I left it and it was still on 60% when I collected it, also the car was parked up when I left and was still in the same place when I collected it and the dash cam download showed me that the car had sat there all the time and went nowhere near a charger.
I was seething as I left, but as I drove I thought the relay? clicking noise had gone and sure enough it has and I have got the aux battery back in BlueLink. Was it a connected fault?
What has caused this to remedy itself? or did scanning the car, cause something to reset even though he said it did not show a fault.
I have informed Hyundai customer service and have told them I will be in touch again about next few home and public charging sessions. On return to home I charged car on my pod point charger from 53% to 90% 29.7 kWh in 4hrs 27 minutes which is a rate of 6.6kWh.
By the way because my car doesn't make the relay noise any more, does that mean it's faulty because other konas do.
From now on I might charge the car up to 100% all the time and leave it plugged in. That might get rid of the car and the heart ache it is causing.