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Discussion Starter · #1 ·
I'd mostly post a positive review of this charger - it's simple, it works, it looks a bit ugly, it would be nicer if the unit allowed for the cable to be plugged in sideways so it didn't stick out so much from the wall, but mostly it's fine.

The only issue I'd have with it is that on a couple of occasions it appears to have lost it's knowledge of the schedule that is set in the app. It will work fine for days / months on end, and then one night I'll get home, plug in and it will start charging instantly, despite being set with a schedule to only operate 00:30 to 04:30.

Checking the app will show that the schedule remains in place, though it will also show that the car is not connected (even though it is). The charge will show in the app later in terms of the kWh that has been delivered in that unscheduled time so there remains communication between the wallbox and BPs servers.

Customer support is pretty poor; it takes a few days for anyone to look at it, by which time normally it appears to have reset itself.

A bit annoying and costs me some ££ if it happens undetected. Shame the app can't talk direct to the box, it seems that the box talks to a server (periodically) and the app talks to the server, so if the box isn't talking to the server to update it's status and info then the app doesn't provide any live useful knowledge.
 

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Peugeot e208, 2021
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Not sure if it's the same thing you're seeing, but we have a Pod-Point that does that occasionally too. Turns out it happens when it loses connection to the WiFi, causing it to go into plug-and-play mode and ignore any schedules. Those charges do eventually show up in the app, so the charger must hold on to the history at least until it's back in touch with the server and can upload them.

Now, as for why it's losing connection to a WiFi access point a few metres away... that's a headache for a different time.
 

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Now, as for why it's losing connection to a WiFi access point a few metres away... that's a headache for a different time.
That would make sense and is consistent with BP Chargemaster's rapid chargers which also have numerous Comms problems.

They must just buy their WiFi kit from the cheapest source possible.
 

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Discussion Starter · #4 ·
Suspect the general thing is similar but the BP Chargemaster doesn't use wi-fi, it's a ""3G" data connection from a sim card in the wallbox.
 
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