Speak EV - Electric Car Forums banner

1 - 20 of 20 Posts

·
Registered
Joined
·
597 Posts
Discussion Starter #1
Im looking to change my breakdown recovery company. Criteria is that in the event that the car breaks down it can be brought home, then forwarded on by flatbed to my nearest Ampera service centre. I had this done some years ago with a Ford Cougar by Green Flag (towed home15 miles as it was late, then flatbed to local Ford dealer 5 miles away the next day). I fell out with Green Flag after a few years.
So if the Ampera broke down late it could be brought home, then to the dealers by flatbed when open next day (hopefully). Nearest dealer is 50 miles from here.
Any advice or experiences similar to the above would be gratefully received.
 

·
The best there is at what I do
Joined
·
10,652 Posts
I'm with the RAC mainly because I'm covered no matter what car I'm in at the time.
 

·
Registered
Joined
·
3,440 Posts
I'm with Britannia, as part of my LV= insurance. When my car needed flatbed, they happily did me a one-off special flatbed for £90 to get me the 45 miles from home to dealer. This was outside their standard cover package (I'd excluded the home-start stuff as usually reckon to fix any broken car on my driveway- Ha!).

On paper they do have a 45 mile range limit for this extra service, but they might stretch it a bit if you asked in advance on a just-in-case basis?

They were certainly very friendly & helpful. Can't fault them.
 

·
Registered
Joined
·
597 Posts
Discussion Starter #5
Thanks very much @HandyAndy I think I will phone some and ask directly about flatbedding the car 50 miles in the event of a failure. I will post here what I am offered.
 

·
Registered
Ioniq 38kWh
Joined
·
482 Posts
G
I'm with Britannia, as part of my LV= insurance. When my car needed flatbed, they happily did me a one-off special flatbed for £90 to get me the 45 miles from home to dealer. This was outside their standard cover package (I'd excluded the home-start stuff as usually reckon to fix any broken car on my driveway- Ha!).

On paper they do have a 45 mile range limit for this extra service, but they might stretch it a bit if you asked in advance on a just-in-case basis?

They were certainly very friendly & helpful. Can't fault them.
Glad to hear it as I'm with LV!
 

·
The best there is at what I do
Joined
·
10,652 Posts
Thanks very much @HandyAndy I think I will phone some and ask directly about flatbedding the car 50 miles in the event of a failure. I will post here what I am offered.

We charge £1.25 a mile, that is from Hitchin to pick the car/vehicle up, deliver it to the destination and get back to Hitchin ie it's a round trip.

If you want 2 vehicles moving at the together we can do it for £1.50 a mile.

It isn't cheap but it is fully insured and legal and we can even do covered if you want.
 

·
The best there is at what I do
Joined
·
10,652 Posts
We charge £1.25 a mile, that is from Hitchin to pick the car/vehicle up, deliver it to the destination and get back to Hitchin ie it's a round trip.

If you want 2 vehicles moving at the together we can do it for £1.50 a mile.

It isn't cheap but it is fully insured and legal and we can even do covered if you want.
PS it's a 10 Ton tilt and slide and it does between 7 and 10 miles per gallon, that's why I know my REX is more environmentally friendly despite what the BEV owners claim ;)
 

·
The best there is at what I do
Joined
·
10,652 Posts
I went with the RAC because I have a number of cars and a lot of other recovery companies would only give cover against a specific vehicle, the RAC don't give a stuff what I am in, they don't even care if I own the vehicle, if I'm in it then I win it ;)


The RAC have some summer deals on at the moment, might be worth a look:

RAC Breakdown Cover & Car Insurance | RAC Route Planner | RAC

I wonder if they would come round and test my i3 battery ;)
 

·
Registered
Joined
·
597 Posts
Discussion Starter #11
I currently have Network Q Assist Recovery which came with the 12 month warranty I got when I bought the car, its just about to end, I believe they use the RAC. I have just been going through the terms and conditions and I am not sure its going to be adequate. I have just extended the warranty but it doesn't include recovery.
They wont transport to more than one destination. In the past I had the AA recover a car to my home when it was late, they then picked it up in the morning and took it to a Ford dealer so more than one destination was an option then.
If the Ampera breaks down at night I need to get it home, then to Colchester Ampera dealer next day.
But it does state that they will transport the vehicle to a Vauxhall dealership in a location of your choice, so this needs some clarification as to what the situation is if the Vauxhall dealership isn't open at the time of the breakdown.
I will have a look at the deals you mention @richtrash thanks.
 

·
The best there is at what I do
Joined
·
10,652 Posts
I currently have Network Q Assist Recovery which came with the 12 month warranty I got when I bought the car, its just about to end, I believe they use the RAC. I have just been going through the terms and conditions and I am not sure its going to be adequate. I have just extended the warranty but it doesn't include recovery.
They wont transport to more than one destination. In the past I had the AA recover a car to my home when it was late, they then picked it up in the morning and took it to a Ford dealer so more than one destination was an option then.
If the Ampera breaks down at night I need to get it home, then to Colchester Ampera dealer next day.
But it does state that they will transport the vehicle to a Vauxhall dealership in a location of your choice, so this needs some clarification as to what the situation is if the Vauxhall dealership isn't open at the time of the breakdown.
I will have a look at the deals you mention @richtrash thanks.
If I break down I will go with the car to the nearest BMW I dealer and wait until they open if necessary, it's not like it is an everyday occurrence.
 

·
Registered
Joined
·
597 Posts
Discussion Starter #15
Its close to the Eliminator isnt it, love hot rods like it since a teenager, it should shimmer but doesn't on here. Eliminator would be great as an EV.
My Ampera is red, that's where it ends.
Neil Young has a 59 Lincoln Hybrid that runs on Ethanol
 

Attachments

·
Registered
Joined
·
597 Posts
Discussion Starter #16
I found the RAC and AA too expensive and lacking in options. Im going for Green Flag which does all I want for £66 including the following
'You're covered for a second recovery to take your vehicle to a garage if it was closed when we attended your breakdown'
 

·
Registered
Joined
·
597 Posts
Discussion Starter #17
Exactly 10 minutes after I bought and paid for Green Flag Recovery the post came with a letter from RAC/Network Q Assist offering a renewal of 2 years cover for £118.50 (one year is £79).
Ive made myself incredibly miserable going through the small print this morning. It seems RAC will transport the car to ANY Vauxhall Dealer of your choice which was one of my problems, they wont do two lifts though (i.e. to home if late at night, then garage next day) but that's not a big problem as I can stay with the car at the garage as @richtrash pointed out.
I wondered if anyone has experience of RAC/NetworkQ Recovery as I know some years ago RAC had no flatbeds and used either a rigid bar or recovery dolly. The car manual states that the Ampera is best recovered by flatbed and if it has to be towed its only up to 45 miles and not over 45mph. Would that refer to being towed on its 4 wheels or on 2 wheels by dolly or both?
 

·
Registered
Joined
·
116 Posts
Hi Freebird, I add the recovery service to my NFU insurance (approx £18 p.a.) and they pass it onto the RAC. I had to use them twice when I had my first Ampera and each time they used a local recovery company to flatbed it back to my chosen Vauxhall garage. The longest I had to wait for the recovery vehicle to turn up was just over an hour. Just be aware that you have to be adamant that you do not want one of their patrol vehicles to attend as there is nothing they can do. Once they accepted that, all went smoothly.
 

·
Registered
Joined
·
597 Posts
Discussion Starter #19
Hi Freebird, I add the recovery service to my NFU insurance (approx £18 p.a.) and they pass it onto the RAC. I had to use them twice when I had my first Ampera and each time they used a local recovery company to flatbed it back to my chosen Vauxhall garage. The longest I had to wait for the recovery vehicle to turn up was just over an hour. Just be aware that you have to be adamant that you do not want one of their patrol vehicles to attend as there is nothing they can do. Once they accepted that, all went smoothly.
@Clive.S thanks very much for that, really useful information.
 

·
Registered
Joined
·
597 Posts
Discussion Starter #20
I have now cancelled Green Flag even though it seemed a good deal for £66, (home start, national recovery etc). Network Q Assist (RAC) had offered a renewal for £79 or 2 years for £118.50 (which I took). National recovery will take you to any garage you want, home start did specify only to a garage within 10 miles. I asked them to check this and I have been told that as the only garages that can repair the Ampera are Vauxhall Ampera Specialists they will take the car from home to the nearest Ampera Specialist.
 
1 - 20 of 20 Posts
Top