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I also had the problem that my trips were not uploaded since dec 2019. It was reinstated somewhere in march 2020. Nissan support in the Netherlands is the worst support organisation you can imagine. They also asked all kind of useless screenshots.
Anyway, it is working now. But not all the time. I miss some trips, most of them are return trips. I wonder if it has to do with the parking garage, with less mobile data coverage ? There might be a retry mechanism to upload data, but eventually it gives up ?
 

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Can you poll your battery and set off park heating while its in the parking garage?

I find it patchy here in the UK with some trips totally missing or not adding to my total for a few days, but i guess ive just got used to it now.
 

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I am able to retrieve the battery level and I can also start charging when the car is parked. It takes long, but it always takes long :-(
I'll try to figure out under which circumstances I'm missing trips.
 
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