This is what I've received in the last hour.....
Dear Mr Majika,
We are sending you this email as a reminder that the ChargePlace Scotland (CPS) network will be transitioning to a new network operator in three days’ time and to advise of recent developments regarding the network migration.
From 10pm on Monday 26th July
, the CPS network will move to a new network operator. This means that CPS charge points will be unavailable between then and 5am on Tuesday 27th July, and the CPS helpline may be unable to assist drivers with starting or stopping a charging session during this period. Following the successful migration of our back-office communications and support systems, we will announce this via social media and SWARCO will begin to operate the network.
If you are expecting to receive a bill from CPS for recent charging sessions, this will be issued by Charge Your Car in August. Any future bills will then be issued by SWARCO.
What to expect next week
To ensure a smooth transition, we will carefully manage access to set up new CPS accounts and will stagger the delivery of account activation emails to support this process. We will begin sending these emails at midday on Tuesday 27th July and will send these over a period of 48 hours. The new CPS app will be launched on Monday 2nd August.
All member accounts will still operate as normal, before accepting the Terms and Conditions in the account activation email. However, you will not be able to see your online account details until you have accepted the Terms and Conditions via the account activation email and verified your details.
The following methods for accessing the network will still be available:
- Using your CPS RFID card to start and stop charging sessions
- Making contactless payments on charge points that support this access method
Please do not attempt to create a new account on the ChargePlace Scotland website before you receive your account activation email, as this may cause duplication of accounts and operational issues. If you have not received your “existing members” email by 5pm on Thursday 29th July, please email us at [email protected]
If you have any further questions about what to expect from CPS, we have developed a webpage to answer FAQs about the transition to the new network operator. You can view the webpage using the link below.
Please do not contact SWARCO directly at this stage. All queries should still be directed through the usual CPS channels.
Thanks for helping us to get Scotland driving electric!
The ChargePlace Scotland team