Just spotted your comment. Your aware SWARCO were contracted for hardware support for some time now. So not so much on the ball as just doing their job as contracted. Hopefully they'll fix the software/activation/customer side in their new contract.
CYC were running the show ( or not). They provided no effective fault reporting or repair notification to the hosts, poor helpline, no email support and no social media presence.
Swarco can hardly be blamed given they were reliant on CYC giving them the support tickets.
They are getting to grips with the migration but I am almost tempted to think that CYC have sabotaged some of the charger data or why have some chargers mysteriously changed location, even into the middle of the North Sea & Russia?
As has already been said, some poor sods will be manually editing a very large spreadsheet of charger locations, make & model of charger, current availability, fees, etc.
They have already started showing the actual max charging rate rather than classing all rapids as 50kw, so some are 44kw and other 51. Also, some charger IDs include a prefix indicating the make, eg APT.
They've still much to do such as the overstay penalties not being visible and chargers missing from locations with multiple posts.