It seems all the charging networks are the same in this. They don't like to admit their chargers fail. So when an error is reported on the Zap-Map or the like they don't show any visible response. They don't acknowledge the fault. They don't give us an estimated time to fix. They don't tell us when it is fixed. So people avoid the charger locations where the last journal entry is a failure. That means even when it's fixed the status doesn't get updated, because nobody tries it.
Charging networks need to monitor these popular channels. They need to check failure reports, comment on them. Their engineers need to put their visits and outcomes on the journals
Charging networks need to monitor these popular channels. They need to check failure reports, comment on them. Their engineers need to put their visits and outcomes on the journals