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Just had a Zappi charger installed for my new M3. After several weeks of use I notice that the Zappi does not always connect properly although it looks to be seated home correctly. The symbol on the Zappi turns red. If I leave it like that, charging does not take place. Sometimes the car displays a message (something like "charger not connected properly").
This happens 3 out of 4 times I attempt to connect. Sometimes I have to try 5 times, standing around and waiting for the connection to cycle and confirm success. Apparently just removing and re-insterting the plug, without any visible difference, sometimes it is successful and sometimes not.
I want to get the installer back to check the Zappi but thought I would check on the forum in case the problem is with the car rather than the charging unit, in which case I need to refer it to Tesla Service.
Anyone had similar experiences?
This happens 3 out of 4 times I attempt to connect. Sometimes I have to try 5 times, standing around and waiting for the connection to cycle and confirm success. Apparently just removing and re-insterting the plug, without any visible difference, sometimes it is successful and sometimes not.
I want to get the installer back to check the Zappi but thought I would check on the forum in case the problem is with the car rather than the charging unit, in which case I need to refer it to Tesla Service.
Anyone had similar experiences?