Its worth asking the garage to check for a connection netween the Neutral pin on the charge point and any of the Live pins, if there is connectivity between them, this indicates a fault inside the charging unit in the car.Took the Zoe to an indie this morning. Just had a phone call saying they have a fault code indicating that there is a fault called charging termination connection, I assume they mean the plug at the front of the car. They are going to get a price to replace this, but they can’t guarantee this would fix it. I have to take the gamble. Or take it to a main dealer. I’ve told them to go ahead as involving the main dealer would mean at least a two week wait to book it in. I will let you know the outcom.