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Discussion Starter · #1 ·
So I have had my Zoe for 3 years now, with no major issues, till now. A few weeks ago my ZOE would not charge at all, check charging post, saw on this platform it could be an earthing issue, got and electrical to check that I don't have an earth problem, and all seems fine. Pod point home charger is working fine too as I am able to charge other EV cars.

I have taken the ZOE to a 22kw charging point, and it worked fine till 80%. when I went back to try and change it would not charge all. Danger electrical fault.... or something in those lines.

I have replaced the 12v battery and still won't charge, the car just got out of warranty in March. Any advice will be very welcomed at the moment!

Due to COVID I am behind with the lease payment by 2 months and made an arrangement, it would not be them, would it? stopping me charging the car?

I am in real need of any assistance please advise.
 

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ZE40 R110
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594 Posts
It is possible for RCI to disable charging if you don't pay the battery lease, maybe ring them to check as a last resort.
 

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2014 Model S
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If it's been disabled due to non payment there is a specific and unique message I think. I don't think RCI work that fast anyway. Worth contacting them just to make sure. How are you supposed to earn money if you can't get to work? I don't think they've thought that through :rolleyes:

It's more likely to be a faulty Zoe unfortunately.
 

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Discussion Starter · #4 ·
It is possible for RCI to disable charging if you don't pay the battery lease, maybe ring them to check as a last resort.
Hey, I rang them and they confirmed no restrictions in place. Sh!t then it must be the car that is faulty :cry:
 

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Nissan LEAF30
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I'd be disappointed if, in the current pandemic, RCI did this when you have communicated with them.

One thing to try is to check the resistance between Live terminals 1 and 3 on the car to check that a fault in the 3 phase public charger hasn't damaged the BCB. Otherwise you need a decent dealer or a HEVRA approved specialist. Where abouts are you?
 

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Discussion Starter · #6 ·
I'd be disappointed if, in the current pandemic, RCI did this when you have communicated with them.

One thing to try is to check the resistance between Live terminals 1 and 3 on the car to check that a fault in the 3 phase public charger hasn't damaged the BCB. Otherwise, you need a decent dealer or a HEVRA approved specialist. Where abouts are you?
I am in South East London. Sydenham area. I took the car a few weeks back to Renault Beckenham for a service, and got home and a few days this sh!t started, so I am not too happy with them.
 

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Nissan LEAF30
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I am in South East London. Sydenham area. I took the car a few weeks back to Renault Beckenham for a service, and got home and a few days this sh!t started, so I am not too happy with them.
Try PM'ing @G.a.r.y - he has a lot of experience with Zoe's and may be able to help.
 

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Hi,

If it was charge locked by RCI it would show "Charging disabled, no contract" or something like that.

I have worked on a few Zoes, the pain is that the error messages are a real cover-all statement, it can be fairly minor or pretty major, tho with it refusing to charge it sounds more on the major variety.

Can you remember when it first started to have issues, was there a particular 1st occurrence and anything odd, e.g. charge point tripped and went off when you tried to charge and its been flaky since then or nothing in particular and its just got worse?

Feel free to PM if you want to chat in detail.

Cheers.
 

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Renault Zoe Intens Q210 22kw 2013
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501 Posts
in the normal course of thing end users must not touch the orange lockout/fuse underneath the drivers side mat and door covering it - even when EV specialists do it they are supposed to wear 500v DC protective gloves , visors and other PPE i believe , But I wonder if by draining overnight all the ECU's by turning off car and all electronics and electrical then removing 12v battery posts first (negative off first , positive off second) , then the 380v DC lockout under the drivers mat (crucial do it all in that order) and let it all drain down overnight if it might reset things? -

Whilst the 12v battery is disconnected give that a trickle charge with a 4amp battery charger overnight

Then next day put big orange lockout back in , then connect the 12v battery positive terminal first then negative (important in that order) - you shouldnt need radio code but if you do thats normally in your book or only by going to my.renault

you could just see if that's all it needed , otherwise it could be something in the BCB or PEB

obviously do all this at your own risk and don't put yourself in danger and don't attempt it if you havent got a clue about any of that and leave it into a specialist.
 
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