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Renault Zoe ZE50 R135 GTLine CCS & Genesis GV60
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I use the pod points at my two local Tescos (I'm mid way between the Watford and Rickmansworth stores). I did have a problem like that early on and persevered on getting through to support. Was informed on that occasion it was an issue with the pod point unit and that an engineer had been scheduled but would be another week or so (this was back in June/July).
 
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