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So I called ChargeMaster expecting to be able to answer a few easy questions, pass on my credit card number and a day or two later receive an RFID (although why they need to replace my once-used card is beyond me).

Spoke to someone who emailed me the attached forms - a .PDF file which you need to print off, write the answers on and send back to them.

Surely it MUST have been possible to have passed this information by phone.
 

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Now Jason you're thinking that Chargemaster are a company operating in the 21st century, that's your first problem.

But really are they? With all the problems around the introduction of charges from 1st April Chargemaster are very much stuck in the dark ages and your application experience is clear evidence of this.
 
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