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That was the first bug I encountered on my 2012 original Ampera Electron. It went away after a full charge and never reappeared. The subsequent software updates to do with the 12v battery management seemed to have removed all such quirky bugs for good (2 years on ...)
 

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You have my sympathies! In my case it was Radio 1 and I could not face the prospect of a 200 mile journey not being able to listen to anything else but that! Talk to your dealer so they can sanction a disconnect of the 12 v battery for a hard reset or work out which fuse to remove to de-power the entertainment system completely. I bet that will clear it.
 
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