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I tweeted Nissan asking for help this week as I have started to miss loads of driving history and they pointed me to their customer services number.
They advised me that unless you accept the satnav disclaimer message on startup, data will not be logged. - This may or may not be a fix, although the missed information does coincide with my habit of just hitting the AM/FM button to clear the message rather than accepting with 'ok' on the touch screen.
I'll see how I get on!
 
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