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2 Posts
Bought a new Shine Plus yesterday, drove over 100 miles, charged and enjoyed it.
This morning jumped in the car and got error "electric traction system fault; stop vehicle, see onbaord documents" still had 140+ miles range but wouldnt start. Looked on other forums etc and the temp fix is to leave it for a while and then try. Still nothing an hour / two hours later. Same error. Also car no longer charges.
Got awful customer service bounced around from dealer, Citroen customer car, breakdown recovery and in the end RAC via Citroen recovery visited and ran diagnositics showing multiple faults, they got it to limp but not far at all. Local Citroen have agreed to take it in but had to book it in via standard route which is 4 days away - hmmmm.
Anyway hope not many people have to go through this.
This morning jumped in the car and got error "electric traction system fault; stop vehicle, see onbaord documents" still had 140+ miles range but wouldnt start. Looked on other forums etc and the temp fix is to leave it for a while and then try. Still nothing an hour / two hours later. Same error. Also car no longer charges.
Got awful customer service bounced around from dealer, Citroen customer car, breakdown recovery and in the end RAC via Citroen recovery visited and ran diagnositics showing multiple faults, they got it to limp but not far at all. Local Citroen have agreed to take it in but had to book it in via standard route which is 4 days away - hmmmm.
Anyway hope not many people have to go through this.