Joined
·
118 Posts
I've spent months arguing with EO and latterly Enel/ Juicenet about problems with their system. As Enel put it 'This bug in their [EO] firmware is actually causing charging to start/stop multiple times when charging should be disallowed outside of the Smart Charging schedule'.
EO have denied this repeatedly and done nothing to correct the fault, to date.
More seriously, though, I pointed out that I would leave the car with ePedal 'on' and return to find it 'off' after a timed charge. EO repeatedly said this was not possible, but again, as Enel put it 'I asked our lead Engineer about the ePedal issue and he confirmed that he too has witnessed this behavior in testing. He concluded the constant stop/starts cause very abnormal and unintended behavior on the Leaf and agreed that would certainly explain the behavior you described'.
EO are to release a firmware update but this has to be done on site. If you have experienced any problems with your EO Mini Pro, best get in touch with them. Enel are to release a solution that will 'mute notifications' but EO need to step up now and sort this.
I'm also wondering how many 100s of times my car charger has switched on/ off every 10 seconds because of this fault, and whether that might lead to problems in the future.
EO have denied this repeatedly and done nothing to correct the fault, to date.
More seriously, though, I pointed out that I would leave the car with ePedal 'on' and return to find it 'off' after a timed charge. EO repeatedly said this was not possible, but again, as Enel put it 'I asked our lead Engineer about the ePedal issue and he confirmed that he too has witnessed this behavior in testing. He concluded the constant stop/starts cause very abnormal and unintended behavior on the Leaf and agreed that would certainly explain the behavior you described'.
EO are to release a firmware update but this has to be done on site. If you have experienced any problems with your EO Mini Pro, best get in touch with them. Enel are to release a solution that will 'mute notifications' but EO need to step up now and sort this.
I'm also wondering how many 100s of times my car charger has switched on/ off every 10 seconds because of this fault, and whether that might lead to problems in the future.