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Discussion Starter #1
I dropped off a friend at Enterprise in North Norwich yesterday. There was a model 3 sat there. I told my friend that he should ask for that, 150 pounds per day was the reply. So no go obviously. It might be worth it for a long trip I thought.
As it turns out they bait and switched him from the basic car he had booked, still being valeted apparently, only 7 pounds extra. He said make it 5 and they did.
Anyway I looked online for a few details of the model3 terms but no luck. They have a category for Model S but claim not to have any.
What a shambles.

The forum search for EV rental shows nothing for years so I started from scratch.
 

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ONTO/Evezy £50 Code: CADA7
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Enterprise have lots of EVs in their fleet but they are only available to those who call through to central reservations and ask. They are brought in from other locations to order and aren’t part of the main fleet that is often ready and waiting at most branches.

£150 sounds about right for a walk up reservation cost if you were lucky enough to see one doing nothing at a local branch. But book ahead and use a promo code and you should be able to get that down a little.

The same goes with other EVs in their fleet. There are a few Ioniqs, LEAFs and a very small few remaining Volts in the fleet that are available on request at a limited number of branches but you must again book ahead and as with all car rentals the price can be wildly variable. (Exception to Enterprise Car Club where the cars including EV fleet are always available for self service rental at a fixed location for a fixed price)
 

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I dropped off a friend at Enterprise in North Norwich yesterday. There was a model 3 sat there. I told my friend that he should ask for that, 150 pounds per day was the reply. So no go obviously. It might be worth it for a long trip I thought.
As it turns out they bait and switched him from the basic car he had booked, still being valeted apparently, only 7 pounds extra. He said make it 5 and they did.
Anyway I looked online for a few details of the model3 terms but no luck. They have a category for Model S but claim not to have any.
What a shambles.

The forum search for EV rental shows nothing for years so I started from scratch.
I can highly recommend UFO Drive if you can collect from London. See my signature for £30 off
 

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I was quite disappointed that I was unable to get an EV rental when I visited California in September 2018. You would think that someone in Los Angeles area would be renting an EV and it would be quite easy. But it wasn't, not even there. At ridiculous prices sure but I only wanted to pay 2x the normal price. I very nearly got to rent a model S - and it was going to be for one day only due to the price - but at the last minute I got an email saying they sold it! And most of the main companies there don't even rent EVs at all.

I've seen the same when I've tried to rent in the UK and Germany. I try googling for a while and eventually I give up and get a regular car or take the train. I never once managed to rent an electric car.

I think some of the rental companies put a few EVs into their fleet in 2016/2017 and got disappointing results. In some cases, there were therefore less EVs to rent at certain companies/countries/cities in 2018/2019 than there were in 2016/2017. What seems to have happened is that the customer demand just isn't there.

Customers just don't want to deal with the hassle of something different, with figuring out how to charge and worrying about range in unfamiliar places.

I think the hire car companies could do a better job of promoting it. For starters they need to
1 promise that every EV will be rented out at 100% charge and can be returned as low as you like. And
2 then they also need to promise to walk customers through the downloading of apps for charging, telling them where to charge, leaving charging cards in the car as appropriate.

This kind of info needs to appear instantly when you are doing a search on the website and considering booking it.
 

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Discussion Starter #5
Enterprise have lots of EVs in their fleet but they are only available to those who call through to central reservations and ask. They are brought in from other locations to order and aren’t part of the main fleet that is often ready and waiting at most branches.

£150 sounds about right for a walk up reservation cost if you were lucky enough to see one doing nothing at a local branch. But book ahead and use a promo code and you should be able to get that down a little.

The same goes with other EVs in their fleet. There are a few Ioniqs, LEAFs and a very small few remaining Volts in the fleet that are available on request at a limited number of branches but you must again book ahead and as with all car rentals the price can be wildly variable. (Exception to Enterprise Car Club where the cars including EV fleet are always available for self service rental at a fixed location for a fixed price)
To hide the fact that you have evs seems to me that someone is trying to prove to the boss that bought them that there is no demand.
 

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To hide the fact that you have evs seems to me that someone is trying to prove to the boss that bought them that there is no demand.
It’s more of the fact that it’s a logistical nightmare to handle EVs in a rental fleet as if they were part of the regular offerings. They are part of a separate class, have their own instructions, and restrictions on where and when they can be rented out.

I believe they are looking Into options as things develop over time but for now it’s the best you’re going to get.

EVs are actually popular across both those who have tried them, and from what I have heard equally popular within management. So I wouldn’t exactly say they are trying to prove a point. They are continuing to purchase more and more.
 

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It’s more of the fact that it’s a logistical nightmare to handle EVs in a rental fleet as if they were part of the regular offerings.
I'm sure you're right, but it does strike me as part of the 'it's too hard to bother' school of management, and not really thinking of the customer. I had a look at the Enterprise web site and there's no obvious acknowledgement of the existence of EVs apart from the Tesla section. Many will have an EV at home and would wish to hire one, I was looking at it from the point of view of wanting to hire an EV to see how it would meet my usage if I bought one. The website really didn't help, and from that point of view Enterprise would have lost me as a current (and future) customer whilst I trotted off to one of the specialist EV sites. Except in the not too distant future it'll be Enterprise being the specialist site!
 

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I was quite disappointed that I was unable to get an EV rental when I visited California in September 2018. You would think that someone in Los Angeles area would be renting an EV and it would be quite easy. But it wasn't, not even there. At ridiculous prices sure but I only wanted to pay 2x the normal price. I very nearly got to rent a model S - and it was going to be for one day only due to the price - but at the last minute I got an email saying they sold it! And most of the main companies there don't even rent EVs at all.

I've seen the same when I've tried to rent in the UK and Germany. I try googling for a while and eventually I give up and get a regular car or take the train. I never once managed to rent an electric car.

I think some of the rental companies put a few EVs into their fleet in 2016/2017 and got disappointing results. In some cases, there were therefore less EVs to rent at certain companies/countries/cities in 2018/2019 than there were in 2016/2017. What seems to have happened is that the customer demand just isn't there.

Customers just don't want to deal with the hassle of something different, with figuring out how to charge and worrying about range in unfamiliar places.

I think the hire car companies could do a better job of promoting it. For starters they need to
1 promise that every EV will be rented out at 100% charge and can be returned as low as you like. And
2 then they also need to promise to walk customers through the downloading of apps for charging, telling them where to charge, leaving charging cards in the car as appropriate.

This kind of info needs to appear instantly when you are doing a search on the website and considering booking it.
We found renting EVs straight forward in California last year (March 2019) through web site's like Turo: Find a rental car alternative or earn money sharing your car | Turo car sharing marketplace
 

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The biggest issue for locations is charging them. No rental stations in UK airports for example that ive been thru or worked at have any provision for charging, even granny charging is nigh on impossible.

I've rented a Model X from Enterprise and had no issue, it was nearly fully charged and i knew a lot more about it than the guy doing the check over and pointed out a few things to him as well when doing so. Most of the fleet is kept to one side for insurance companies for accident hire car cover where specified or needed for a 3rd party and also sometimes for tesla themselves when they dopnt have enough vehicles in to cover warranty work.

The big issue with the Tesla vehicles is how to charge for super charging as well. Currently most companies take it on the chin but i cant see that lasting forever and something will have to be worked out. for other cars its much easier, off you go and charge at your own expense.
 

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Green Motion at Manchester Aiporrt were one I used a couple of times for a Kia Soul and Nissan leaf. Both 1st Gen so you can guess how long ago that was.

Was cheap at c£20-£30/day but they have high excess charges and they make sure they somehow swindle that out of you. A lot of complaints about them but that's another story.
 
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