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Discussion Starter · #1 ·
A colleague of mine went to buy a used Insignia from Pentagon. He would have liked an Ampera but it was out of his budget and he needs 5 seats.

Whilst collecting it, a big display had the Ampera on it. He mentioned to the sales guy that the Ampera was a nice car. The sales guy said, "We're not allowed to sell them...it has to go through Pentagon Sheffield. They're a bit gimmicky aren't they?"

FFS!!!! :mad:If this is Vauxhall's own sales force...what hope is there??????
 

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Don't forget... it is not Vauxhall's salesforce... it is dealer. Most dealers are independent and they will see what makes them money.
 

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Discussion Starter · #4 ·
Strictly speaking...but not the full story. They are granted a dealership and as the public face of Vauxhall must adhere to certain standards AND the staff are briefed by Vauxhall UK - just as their technicians go to HO for training and receive the documentation/support.

Did you know that (at Renault at least) that if a complaint is made to Head Office, they are categorised and fined accordingly? Failure to follow up warm sales enquiries is regarded VERY dimly by HO.
 
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There are a few Vauxhall dealers in this area but, only one allowed to sell the Ampera. Salesman told me it was due to the original request to have charging points installed, makes sense I suppose. He also raved about the Ampera even though he couldn't sell it.

Hopefully I have one coming next week for an extended test drive. Pretty good Vauxhall even deliver it to your door and walk you through the in's and out's of charging etc
 

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Discussion Starter · #6 ·
Let us know what you think. I love it...and driving past petrol stations
 
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Discussion Starter · #8 ·
The first (used) Ampera I looked at was being sold be a non-specialist Vauxhall dealer. Of course they hadn't charged it, so on the test drive I was using the ICE.
 

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There are a few Vauxhall dealers in this area but, only one allowed to sell the Ampera. Salesman told me it was due to the original request to have charging points installed, makes sense I suppose. He also raved about the Ampera even though he couldn't sell it.

Hopefully I have one coming next week for an extended test drive. Pretty good Vauxhall even deliver it to your door and walk you through the in's and out's of charging etc
The Ampera doesn't really need a charging point in the way that true BEV's do. That certainly shouldn't stop a dealer selling them!
Mine was purchased from a dealer at Shrewsbury who I suspect wasn't a designated Ampera dealer and selling it for Vauxhall head office but it doesn't stop it getting a full charge from a 13A socket surely.

The salesman there knew enough about the car to sell it to me and seemed enthusiastic about it as well.
 

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I'm going to take that with a pinch of salt...

All this because the Barnstaple Renault dealership don't have a means to charge the Zoe that's been sitting in their showroom for endless months, gathering dust and arousing curiosity, but little else because it seems to have become a permanent fixture...

When I spoke to Renault about my experience of being let down so badly their customer helpline staff truly didn't give a flying f**** about the inconvenience and disappointment I'd experienced... :(
Isn't the Zoe equipped with a 13A EVSE then?
 

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Discussion Starter · #12 ·
I've had 3 Renos over my lifetime; indeed my last car was an RS250 Megane. Earlier this year I RESPONDED to invites from my local dealer (that serviced my car) for test drives of the Zoe and Clio RS. I didn't even get a reply, even after e-mails to the manager.

I dropped a call to HO to complain about them and I had an apologetic call from the dealer within the hour.

I've never had a bad experience with HO; I was contacting them because of poor dealer service and in ALL cases they took action and made the dealer address my issues. One of the dealers actually lost their Reno sales franchise (but retained service), which I guess was down to poor customer service.
 

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They're not standard. Guess County Garage can't have had one to hand.

Fairly pathetic efforts on the part of the dealers concerned... :(
Not going to sell a car that can't move are they?

Surely it has enough in the cells to glide to the nearest charge point.

Its dealers like them that are crippling EV sales and its interesting that their web page lists EV sales and service.
How can you do that if you can't charge them?
 

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There are a few Vauxhall dealers in this area but, only one allowed to sell the Ampera. Salesman told me it was due to the original request to have charging points installed, makes sense I suppose.
Yet any time my car has been back to the dealership it never has been charged up before I get it back, even when it was in for 2 weeks.
 

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Discussion Starter · #15 ·
Spoke to a friend last night who had also been hanging his nose over an Ampera; he has an Astra at the moment. The Vauxhall sales guy almost rubbished the Ampera!

One things for certain, I bought it because it's an EV that fits my needs, without compromise, NOT because it's a Vauxhall.
 

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Spoke to a friend last night who had also been hanging his nose over an Ampera; he has an Astra at the moment. The Vauxhall sales guy almost rubbished the Ampera!

One things for certain, I bought it because it's an EV that fits my needs, without compromise, NOT because it's a Vauxhall.
Unbelievable! After driving the Ampera this past few months I have come to realise just how good a design it really is.
You should name and shame the dealership.
 

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The Ampera doesn't really need a charging point in the way that true BEV's do. That certainly shouldn't stop a dealer selling them!
Mine was purchased from a dealer at Shrewsbury who I suspect wasn't a designated Ampera dealer and selling it for Vauxhall head office but it doesn't stop it getting a full charge from a 13A socket surely.

The salesman there knew enough about the car to sell it to me and seemed enthusiastic about it as well.
When was this Russ? I called in a few weeks ago and asked out of interest they said they didn't sell them! Referred me to another dealer.

Also are you still shropshire based? Seem to be quite a few of us in bev or phev now. Almost enough to persuade a local business to put a zcw post in....;)
 

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To be fair I got that treatment at VW.

"Hello I'm interested in the eGolf"

"A What? Why do you want one of those? We don't sell them"
 

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Hi @Steve Thayne
It was Greenhaus as you probably guessed and the salesman was Rob Skitt.
He was very positive about the car as any salesman should although he quickly realised that I knew more about it than he did. Nice guy.
I found the car on Motors.co.uk via Google as it wasn't in Autotrader which surprised me.

There were two Ampera's being sold for a fixed price no haggling allowed as they didn't own them. Mine was a very low mileage so I snapped it up.

I am based near Leicester who are Ampera dealers but the only second hand one they had was a stupid price of around £24,000 and they even have a new one with a £34,000 price tag on it..........crazy.
No wonder they don't sell many.
 
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