Speak EV - Electric Car Forums banner

161 - 172 of 172 Posts

·
Registered
2019 Nissan Leaf - 40kw
Joined
·
104 Posts
Discussion Starter #161
Hi @jaysmith08 , apologies upfront as I know you’re not the complaints inbox.

Was quite a disappointing experience today.

Checked B.EV website in advance before travelling as I knew I’d hopefully be looking to use the charger at St Mary’s Hospital car park on hathersage rd. website showed it was active.

Got there and there was one bay free. The other car was plugged into port A. Message on screen saying “Error Plug B com”.
Phoned customer services but they couldn’t identify which one it was as there was no identification sticker on the chargepoint. Described location as best I could and the only thing she could suggest was that it hadn’t been fully commissioned so only one plug working and Plug B deactivated to stop it tripping from mains.

Luckily after a short wait the owner of other car returned. Seemed to be a regular as he said it was temperamental but I remember exact same issue with the previous charge point, only one side worked.

Anyway I plugged into Plug A bit it never charged. Just kept showing “Scan card”.tried both CYC and a debit card. No joy.

Car park attendant told me to try the ones on 4th floor, they were occupied, nor sure if working.

On a positive note, I’ve tried the one in Bury on Foundary St a few times and it works great.
Hi!

I know but I appreciate the feedback and I will pass it on for sure. We need this stuff to work! I have heard that when there isn’t enough power immediately to have 7kw per socket, they disable one until they can come back and upgrade. The bigger concern here is that they couldn’t locate the unit as the code is at the top. So I’ll certainly speak to someone on Monday and come back with some answers for you 👍🏻
 

·
Registered
Joined
·
39 Posts
Hi!

I know but I appreciate the feedback and I will pass it on for sure. We need this stuff to work! I have heard that when there isn’t enough power immediately to have 7kw per socket, they disable one until they can come back and upgrade. The bigger concern here is that they couldn’t locate the unit as the code is at the top. So I’ll certainly speak to someone on Monday and come back with some answers for you 👍🏻
That can’t be the right approach can it?
If a post can’t supply 2x7kw then surely it should be set to supply 2x3kw rather than 1x7kw until such time as the post is upgraded?
Far better to have 2 cars served than just 1.
 

·
Registered
2019 Nissan Leaf - 40kw
Joined
·
104 Posts
Discussion Starter #163
That can’t be the right approach can it?
If a post can’t supply 2x7kw then surely it should be set to supply 2x3kw rather than 1x7kw until such time as the post is upgraded?
Far better to have 2 cars served than just 1.
I think they’re thinking it’s better to have one taking a full 7kw rather than 3.5 each. The full refresh will be complete by the end of the month so it will certainly only be a short term fix. Please bear with.
 

·
Registered
Joined
·
403 Posts
Have you heard of What Three Words?
It's a very very useful location finder you can install for free and it may have helped them find the unit more quickly.

It does sound like the unit hasn't been commissioned yet but a regular user saying it's temperamental isn't great.
Argh I even have that app installed on my iPad. I just thought I might confuse them more.
 

·
Registered
Joined
·
2,919 Posts
Every bit of info helps and I certainly hope they are using W3W for accurate pin pointing of unit locations, it's so much better than just a postcode...
 

·
Registered
2019 Nissan Leaf - 40kw
Joined
·
104 Posts
Discussion Starter #166
FYI - These are the sites fully commissioned so far.

DistrictSite NameAddressPost Code
BoltonTopp Way multi-storeyDuke Street, BoltonBL1 2DJ
BoltonOctagon Theatre NCPGreat Moor StreetBL1 1TN
BoltonWright Street Car Park, HorwichWright Street, HorwichBL6 7HX
BuryFoundry StreetFoundry StreetBL9 7AZ
BuryFairfax Road, Prestwich Car ParkFairfax Road, Prestwich Car ParkM25 1AS
BuryThe Castle Car ParkBolton Street, BuryBL9 0EZ
BuryTrinity StreetTrinity StreetBL9 0BL
BuryParson Lane NorthParson Lane NorthBL9 0JT
BuryBury Market, Angouleme WayBury Market, Angouleme WayBL9 0BZ
BuryRamsbottom Car Park, Prince StreetRamsbottom Car Park, Prince StreetBL0 9BB
BuryFairfield General HospitalRochdale Old RoadBL9 7TD
ManchesterCorkland RoadCorkland RoadM21 8UW
ManchesterMMU - John Dalton Science BuildingJohn Dalton Science Building (southern side of tower)M1 5GD
ManchesterCentral Manchester University Hospitals NHS Foundation Trust - MRIHathersage RoadM13 0FH
ManchesterLaystall Street35 Laystall StreetM1 2JZ
ManchesterStore StreetStore Street, City CentreM1 2WE
ManchesterPlatt Lane Sports ComplexYew Tree RoadM14 7UU
OldhamThe Royal Oldham HospitalRochdale RoadOL1 2JH
OldhamCivic Centre Car ParkOldham town centre.OL1 1UT
OldhamHobson Street Car ParkHobson Street Car ParkOL1 1TT
OldhamRock StreetRock Street, Oldham Edge, OldhamOL1 3AN
OldhamWaterloo Street Car ParkWaterloo Street, OldhamOL1 1EW
OldhamCroft Street Car ParkCroft Street Car ParkM35 9FB
OldhamWestway Car ParkKershaw Street East, ShawOL2 8AB
OldhamChadderton Town Hall Car ParkGarforth StreetOL9 6PS
RochdaleRochdale Railway Station P&RHare StreetOL11 1JF
RochdaleRochdale InfirmaryWhitehall StreetOL12 0NB
RochdaleRiver StreetRiver StreetOL16 1RS
SalfordCorporation RoadA57, Corporation Road, EcclesM30 0EQ
SalfordStott Lane Car ParkStott Lane, SalfordM6 8HG
SalfordIrlam & Cadishead leisure CentreLiverpool Road, Irlam.M44 6BR
SalfordBrowncross Street/Quay StreetBrown Cross Street/Quay StreetM3 5FU
SalfordBroughton Hub50 Rigby Street, Salford.M7 4BQ
SalfordHankinson Way Car ParkLoganberry Avenue, SalfordM6 5UX
SalfordCrescent House Lay-byA6 Crescent, SalfordM5 4QA
SalfordExchange QuayExchange Quay, SalfordM5 3BL
SalfordMonton Car ParkPartington Street, EcclesM30 9PY
SalfordMerchants QuayMerchants QuayM50 3XR
SalfordBlackfriars RoadBlackfriars RoadM3 7EE
SalfordBlackfriars StreetBlackfriars StreetM3 5AL
SalfordA580 Wardley Park & RideA580 East, Lancashire Road, WorsleyM28 2RP
SalfordCleminson Street Car parkCleminson Street, SalfordM3 6BW
SalfordSalford Civic Centre visitor car parkA6 Chorley Road, SwintonM27 5BY
SalfordSalford Civic Centre staff car parkA6 Chorley Road, SwintonM27 5BY
SalfordSalford Civic Centre staff car parkA6 Chorley Road, SwintonM27 5BY
StockportCheadle Royal Business ParkRoyal Crescent CheadleSK8 3FS
StockportEdward StreetEdward StreetSK1 3NJ
StockportSt PetersgateSt PetersgateSK1 1NZ
StockportChurchgate Car ParkChurchgate Car ParkSK1 1YG
StockportMeadway East Car ParkMeadway East Car ParkSK7 1JZ
StockportHeaton Lane Multi-storey Car ParkHeaton Lane Multi-storey Car ParkSK4 1AQ
TamesideDukinfield Town Hall, Hope StreetDukinfield Town Hall, Hope StreetSK16 4EB
TraffordTrafford General HospitalMoorside RoadM41 5SL
WiganMona Street Pay & DisplayWigan Town Centre, Frog LaneWN1 1HZ
WiganWater Street Pay on FootWigan Town CentreWN1 1YP
WiganLord Street Pay & DisplayLeigh Town CentreWN7 1DB
WiganDoctors Nook Pay & DisplayLeigh Town CentreWN7 1EQ

There has been a slight pause but we'll continue works from tomorrow!!
 

·
Registered
Joined
·
403 Posts
Thanks. Presumably you’re just waiting for them all to be commissioned before you send out the first newsletter?
 

·
Registered
2019 Nissan Leaf - 40kw
Joined
·
104 Posts
Discussion Starter #168
Thanks. Presumably you’re just waiting for them all to be commissioned before you send out the first newsletter?
No, it will go out this week but essentially saying what I’ve said here. The next one will be for sign up to the new network and hopefully some of the early measures rapid charger sites. We started work in Oldham last week on one so I don’t see why we can share the confirmed one’s.
 

·
Registered
Joined
·
403 Posts
Not yet, I expect we won’t announce any payment info until Sept/Oct now
Surely you would agree and announce prices before asking people to sign up?
 
  • Like
Reactions: Kingpleb1

·
Registered
2019 Nissan Leaf - 40kw
Joined
·
104 Posts
Discussion Starter #172
Surely you would agree and announce prices before asking people to sign up?
I think there is an agreement in the contract that this membership will be free to sign up. So that shouldn't really hinder your decision. But you will be able to use the chargers with a direct check out or contactless credit card so you won't have to sign up if you don't feel ready.
 
161 - 172 of 172 Posts
Top