Joined
·
84 Posts
Mid December I decided to have a 7kw home charger installed
1st I had to take multiple photos of my house main fuse , fuse box and other things , Then I had to draw a plan of my house footprint photo that and email it over , 4 weeks later I am told the photos are dark and blurry ? The look fine to me , A second request for more better photos , So drag eveything out from under the stairs and do it all again , weeks later a email saying NO Good as we cant see the size of you main fuse , Well I cant see it either as its wraped in tape saying WORNING DO NOT REMOVE THIS FUSE all the data is under the tape .I am then also told I need 25mm meter tails ? Really 1/2" cables , Blimey !!! I then drag everything out again and set about trying to remove said tape and in doing so half remove the sticker on the main fuse , Just about see 60 and half of the A next to it , Send yet more photos and am then told sorry you need a 100A fuse , UK power network will contacy you , They did and told me the earliest is 20th feb , I asked if they could do the mater tails when on site , NO SORRY you need you power supplier to do that , FFS ! how many more involved for god sake , By now my brain hurts and I have had enough and ask to cancel , I am then told sorry sir that was about the time we changed to NO REFUNDS OF DEPOSITS £50
I then say well around that time I was not too how much I would be messed about and that refunds were not done , I stood my corned and eventuall they decide they would refund my £50
What a ball ache
So now I will cope with my 13 amp home charger and IF needed will go to Asda or any other fast charger local
If I were having new windows or a new heating system installed would I be the one doing all the surveys and measuring ? no
Am I a electrician , No im not , Why the reluctance to do a site visit and sort it out themselves , DOH !!!!!
1st I had to take multiple photos of my house main fuse , fuse box and other things , Then I had to draw a plan of my house footprint photo that and email it over , 4 weeks later I am told the photos are dark and blurry ? The look fine to me , A second request for more better photos , So drag eveything out from under the stairs and do it all again , weeks later a email saying NO Good as we cant see the size of you main fuse , Well I cant see it either as its wraped in tape saying WORNING DO NOT REMOVE THIS FUSE all the data is under the tape .I am then also told I need 25mm meter tails ? Really 1/2" cables , Blimey !!! I then drag everything out again and set about trying to remove said tape and in doing so half remove the sticker on the main fuse , Just about see 60 and half of the A next to it , Send yet more photos and am then told sorry you need a 100A fuse , UK power network will contacy you , They did and told me the earliest is 20th feb , I asked if they could do the mater tails when on site , NO SORRY you need you power supplier to do that , FFS ! how many more involved for god sake , By now my brain hurts and I have had enough and ask to cancel , I am then told sorry sir that was about the time we changed to NO REFUNDS OF DEPOSITS £50
I then say well around that time I was not too how much I would be messed about and that refunds were not done , I stood my corned and eventuall they decide they would refund my £50
What a ball ache
So now I will cope with my 13 amp home charger and IF needed will go to Asda or any other fast charger local
If I were having new windows or a new heating system installed would I be the one doing all the surveys and measuring ? no
Am I a electrician , No im not , Why the reluctance to do a site visit and sort it out themselves , DOH !!!!!