Speak EV - Electric Car Forums banner
1 - 2 of 2 Posts

· Registered
Joined
·
325 Posts
Discussion Starter · #1 ·
After all the delays in launching this vehicle, The changes to the launch date, all the teasers and the anticipation around the launch, All the emails to people who wanted to know more bigging up the launch - What did we get - 10 minutes of talking, very little information, no prices and web sites that instantly didn't work.

I was looking forward to this launch and ready to place a deposit for one if I liked what I saw, the launch was a bit underwhelming (But better than the 2hr VW ID.3 Event) but decided to go ahead, these are the problems I had.

I had problems inputting my details, Phone number would not be recognised, couldn't find a dealer so couldn't continue, sorted dealer, came to selection - wrong car graphic (Tucson NOT Ioniq 5), limited paint colours compared to Germany, No paypal link then finally when I thought I had done it, the confirmation page was in German (But it did not actually confirm anything!!)

Contacted Hyundai UK - They said that they didn't anticipate the demand for the car (REALLY!!!!!!) they couldn't tell if I had actually ordered a car, and then admitted that the web site didn't work and to come back in a few days......

The UK website was taken down, then came back up again eventually with a "Reserve Yours Now" and "Keep Me Updated" Buttons, The Reserve yours now button instantly took you to a "Oh no there is a problem page" which was up all day, and if you click on the link now it comes up with "Page Not Found - The requested page does not exist."

I cannot believe that Hyundai got it so wrong after all the build up, anticipation and delays in the launch - Love the car and would buy one if I could.

How did you find the Launch event and the system for reserving a vehicle ?.........

Cheers
 
1 - 2 of 2 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top