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ID3 1st & e-Golf
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That will be down to the pdi at the garage you bought your car from.
There were similar discrepancies with the e-Golf between different dealers and those who complained about the service interval being wrong were able to get it changed.

There still are big differences in the service cost as well. I'd be very surprised if the first service is meant to be £280. On the eGolf we paid around £125 for the first service and £120 for the second. The brake fluid will be changed at year 3 so I'm expecting that to be higher.
VW have said that EVs are easier to service and that the ID range will be cheaper than ice when they unveiled the ID3 last year. The expectation was it would be the same as the eGolf
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