[Ambassador Spock]

Now that we're coming up on two years since the first UK ID.4s were delivered, it is time to look at scheduling that first batch (mine included) for servicing... Has anyone scheduled theirs yet? Are you using main dealers, or HEVRA garages? Any idea on base costs? I've emailed Cleevely's mobile service as they do my Zoe every summer, not sure if they service the ID cars, but we'll see.

 

[GenerationGav]

Cleeverly will do the ID.4 - only small caveat they said "I will add the ID range pollen filters are stupidly expensive and large, and dependant on costs at the time there may be a small charge on top."

 

[Ambassador Spock]

Cleeverly will do the ID.4 - only small caveat they said "I will add the ID range pollen filters are stupidly expensive and large, and dependant on costs at the time there may be a small charge on top."

Heh, they actually just got back to me as I was reading this! £147.50+VAT for an ID.4 first service, including the "stupidly expensive pollen filter" 😆

Seems very reasonable to me, I may even just get the Zoe done at the same time even though it'll be a few months early for it.

 

[GenerationGav]

James has probably costed up the pollen filter since my last e-mail then (£12.50+VAT)
For a new ID.4 you can get "Includes: 1 x Inspection Service, 1 x Pollen filter and 1 x Brake fluid change (if required)" for £239.

 

[Ambassador Spock]

James has probably costed up the pollen filter since my last e-mail then (£12.50+VAT)
For a new ID.4 you can get "Includes: 1 x Inspection Service, 1 x Pollen filter and 1 x Brake fluid change (if required)" for £239.

My gosh I hope we don't need the brake fluid changed after only two years!

 

[GenerationGav]

My gosh I hope we don't need the brake fluid changed after only two years!

I know the Audi A4 brake fluid schedule is once every 2 years, so it's likely to be similar.

 

[TomH]

My gosh I hope we don't need the brake fluid changed after only two years!

They changed the brake fluid my ID3 at the two year service. Maybe it decays from lack of use?

Anyway you should ask if they have a service deal. For £199 I got the service, filter and oil change plus an MoT which I can save for next year. That also includes free collection and delivery up to 10 miles from the dealer.

Somewhat illogical and untidy but certainly cheaper. I think it's a VW UK thing.

 

[motmot]

Having just done the online checkin for my 2.4 update (id3) amongst other things advertised by the dealer at special service rates were a brake fluid change at £69

change the pollen filter yourself (easier than opening the glovebox!) and that’s it? 🤔

 

[Ambassador Spock]

Having just done the online checkin for my 2.4 update (id3) amongst other things advertised by the dealer at special service rates were a brake fluid change at £69

change the pollen filter yourself (easier than opening the glovebox!) and that’s it? 🤔

They are only charging £12.50 for the "huge and ridiculously expensive" filter - seems perfectly reasonable to me.

I went full-EV so that I wouldn't have to do anything myself!

 

[Morovitch]

For a while VW was doing a service plan for ID vehicles where you could get the first service (include filter and break fluid change) plus first Mot for £199. If you speak to your local dealer that may work out cheaper.

 

[Ambassador Spock]

For a while VW was doing a service plan for ID vehicles where you could get the first service (include filter and break fluid change) plus first Mot for £199. If you speak to your local dealer that may work out cheaper.

£199 would be a pretty good deal, but it looks like they are charging £338 now...

In my case it is definitely worth using Cleevely, as 1) I've used them before and I like them, 2) they come to my house, and 3) they can do my ID.4 and Zoe at the same time, for a lesser total than VW charges for just the ID.4!

 

[GenerationGav]

£239 is only as an add-on when you buy the vehicle.

Interestingly it says "A Volkswagen ID Service Plan covers the vehicle first service covering you for 2 years, with an option to pay upfront or spread over 24 monthly payments." where you seem to have it over 12 monthly payments.

 

[Ambassador Spock]

£239 is only as an add-on when you buy the vehicle.

Interestingly it says "A Volkswagen ID Service Plan covers the vehicle first service covering you for 2 years, with an option to pay upfront or spread over 24 monthly payments." where you seem to have it over 12 monthly payments.

I think that is because IDs only need service every two years..

 

[Jim500]

I've got the £239 option on the ID4 I've just taken delivery off, there seems to be a lot of confusion at my dealership about what it actually contains.

Originally they told me it was '2 services' but was listed on the original Sales Order as a 2 Year service Plan, but is now listed as '2 Services'.

I've asked the dealer to clarify and they've just told me it seems to be now reporting that it's '4 services' which is an Inspection Service, Pollen Filter Service, Brake Fluid Change and an MOT....sigh......however the real point of concern is that VWFS are listing it as '1 Service' but when push will expand that to 'the same 4 things as above' but must all be used up within 2 years (ie a Year before the MoT is due)

Why is servicing with VW so complicated?

 

[GenerationGav]

This is what the VW website says about the £239 servicing option.

"A Volkswagen ID Service Plan covers the vehicle first service covering you for 2 years, with an option to pay upfront or spread over 24 monthly payments.

Includes: 1 x Inspection Service, 1 x Pollen filter and 1 x Brake fluid change (if required) All parts are fitted by trained technicians, are genuine and come with 2 years parts and labour warranty.

This option will be excluded from your finance calculation and must be paid for separately. Price shown is only valid at point of order."

Although indeed I was told two services from my dealer, so if this is just one service then it's actually considerably more expensive.

 

[Luckypants]

Why is servicing with VW so complicated?

To get you to spend more.

 

[Ambassador Spock]

Although indeed I was told two years, so if this is just one service then it's actually considerably more expensive.

Well it is two years, because the ID.4 only needs to be serviced every two years... 😅 But yeah, I'm quite happy paying Cleevely £177 to come to my house and do it for me. I guess it'll be more than that if I need the brake fluid change, but I can't imagine I will after only two years... Plus, after they finish the ID.4 they'll do the Zoe sitting next to it - I'm very happy paying £339 to get both cars taken care of for another year (two more years in the ID.4's case!)

 

[nabrU]

(two more years in the ID.4's case!)

AFAIK all ID family have first service after 2 years and then annual servicing thereafter...

 

[Ambassador Spock]

AFAIK all ID family have first service after 2 years and then annual servicing thereafter...

 

[GenerationGav]

Well it is two years, because the ID.4 only needs to be serviced every two years... 😅 But yeah, I'm quite happy paying Cleevely £177 to come to my house and do it for me. I guess it'll be more than that if I need the brake fluid change, but I can't imagine I will after only two years... Plus, after they finish the ID.4 they'll do the Zoe sitting next to it - I'm very happy paying £339 to get both cars taken care of for another year (two more years in the ID.4's case!)

I don't know why - but I read it as two services, and it looks like the MOT has been dropped.
Yeah, I think I'll get Cleevely out in 26 months or whenever it is I need the service. I might pay about the same but I'll save that in actually having somebody who knows what they're doing with EVs.