I haven't seen that message on an ID car before. Is it a US spec ID4? They have different software from European versions so you'll probably have better luck on an American site (this site is 99% UK). Try Volkswagen ID.4
Infotainment system says update the software and turns off after couple of seconds
My VW ID.4 2021 year Infotainment system says update the software and turns off after couple of seconds. Vehicle itself operates properly, however neither infotainment screen nor dashboard is enabled. Few weeks ago the same message was appearing but it was not shutting down after couple of seconds. How can I solve this issue?
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