Having been EV drivers for almost 4 years, Instavolt have been brilliant, on those rare occasions we have needed to fast charge away from home. And am very pleased they are expanding widely around the country. Just need them to be at MSAs now instead of McDonalds car parks!
Wife has taken delivery of her new e-208 in early December, which has been excellent so far, so wanted to do a fast charge at our nearby Instavolt (in a Halfords car park) when we ran the battery down to the red zone (6 miles indicated range remaining although the app and charger still showed 10-11% battery remaining).
Any way, plugged in, and the screen message on the Instavolt just said "waiting for car" or some such. After locking, unlocking car and waiting around, no change/no charge started. So tried the empty Instavolt charger bay next door. Exactly the same again. Called Instavolt CS. Guy initiated charge from the Netherlands. All good. Car took on charge quickly. Maxed out at 50.2kw as these were 50kW chargers. However when it came to stopping the charge by either pressing the on-screen button or using our contactless credit card, it would not stop the charge either! Called CS again but soon after being answered the charging stopped and we could remove the charge cable. Thank God!
Contacted Instavolt by email next day and they have advised me to use a newer Instavolt charger nearby but due to lockdown etc have not been able to yet. They also want to check if it was the charger or the new e-208. No other user reported problems at that Halfords charger but they agree it was an older type.
Anybody experience any issues?
Wife has taken delivery of her new e-208 in early December, which has been excellent so far, so wanted to do a fast charge at our nearby Instavolt (in a Halfords car park) when we ran the battery down to the red zone (6 miles indicated range remaining although the app and charger still showed 10-11% battery remaining).
Any way, plugged in, and the screen message on the Instavolt just said "waiting for car" or some such. After locking, unlocking car and waiting around, no change/no charge started. So tried the empty Instavolt charger bay next door. Exactly the same again. Called Instavolt CS. Guy initiated charge from the Netherlands. All good. Car took on charge quickly. Maxed out at 50.2kw as these were 50kW chargers. However when it came to stopping the charge by either pressing the on-screen button or using our contactless credit card, it would not stop the charge either! Called CS again but soon after being answered the charging stopped and we could remove the charge cable. Thank God!
Contacted Instavolt by email next day and they have advised me to use a newer Instavolt charger nearby but due to lockdown etc have not been able to yet. They also want to check if it was the charger or the new e-208. No other user reported problems at that Halfords charger but they agree it was an older type.
Anybody experience any issues?
