[Todor]

Just received an email from my dealer about a safety recall for my Soul EV 64kWh. No further details, just that it is "potential safety issue ".

Anyone else?

 

[DSLRed]

Nope, not yet. Please share when you find more out about it. Thanks.

 

[Todor]

Just had a look on the DVLA:
"Outstanding recall found
This vehicle has been recalled since at least 2 January 2021.

Contact a KIA dealership to arrange for repairs."

 

[charleschas]

Called my service people - they read the recall note - KRE20 i think they said - its a software update to handle possible failures of the ABS and ESS - according to them not 'dangerous' as brakes still work - just the assistance systems may not. Presumably related to this - which has a side comment re the Soul.

Hyundai will recall Kona, Nexo models to fix brakes

Authorities in South Korea will recall a total of 50,864 vehicles due to software defects. It is not clear if the action will affect other markets, including Europe.

europe.autonews.com

 

[Todor]

Booked my car with the local dealer, but the earliest appointment was 19th Jan... so a bit of a wait.

No other info about the recall sadly, the person I spoke on the phone had no idea.

 

[foggy69]

I have just booked my car into my local dealer for next Friday. They said it was a simple update that only takes a hour.

 

[Todor]

,@foggy69 report back please.

I'm interested to hear if they update the firmware/navigation at the same time!

 

[foggy69]

,@foggy69 report back please.

I'm interested to hear if they update the firmware/navigation at the same time!

I only just upgraded the navigation myself a couple of days ago

 

[finchlean]

Just had a look on the DVLA:
"Outstanding recall found
This vehicle has been recalled since at least 2 January 2021.

Contact a KIA dealership to arrange for repairs."

I have the same notice on DVLA website (obv.), but haven't heard anything from the dealer

 

[DSLRed]

I have the same notice on DVLA website (obv.), but haven't heard anything from the dealer

Me neither.

I am not losing sleep over it. It's hardly as if I am piling on the miles right now. And to be fair to them, the dealers are not exactly in 'business as normal' mode at the moment either.

I'll wait until I hear. For a little while anyway.

 

[Todor]

Received a letter in the mail from Kia.

It details the recall, assuming the same as the Kona. It say there is a problem with the ABS/ESC system, and can "adversely affect the braking performance".

It is supposed to be software fix, and should take around 30mins.

 

[Peter Devon]

Got the letter today. Will ask if they can do a free update of navigation at the same time.

 

[Todor]

Got the letter today. Will ask if they can do a free update of navigation at the same time.

I tried that and was told £40.

Let us know how you get along.

 

[foggy69]

Well that was easy. The car went in at 14.00, at 14.30, I got a phone call saying that it was all done.
The service receptionist seemed a bit surprised how easy the job was.

 

[finchlean]

Got my letter (dated 11/1/21) today

 

[Tony Goodwin]

Got my letter (dated 11/1/21) today

Me too. I will aim to get this done early next month as I am not driving anywhere ATM.

 

[Peter Devon]

I only just upgraded the navigation myself a couple of days ago

Have you got a link to the download and instructions?
Thanks

 

[Todor]

Assuming that you all are talking about the available Kona update, how does it actually work?

What I mean is, in your Kia Soul, do you get Hyundai or Kona signs? Or does the infotainment car change to a Kona shape?

 

[finchlean]

Assuming that you all are talking about the available Kona update, how does it actually work?

What I mean is, in your Kia Soul, do you get Hyundai or Kona signs? Or does the infotainment car change to a Kona shape?

Apparently the software image is the same.
It must use the vehicle ID to set the specific personalisation.

 

[AnotherJoe]

Just received an email from my dealer about a safety recall for my Soul EV 64kWh. No further details, just that it is "potential safety issue ".

Anyone else?

Yep mine came last week. I wont do anything about it until the lockdown is over since I'm hardly going anywhere at the moment so my drive to the dealer will likely be the most dangerous trip.