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Discussion Starter · #1 ·
Anyone managed to get the dedicated app to download the latest map?

There is a notification in the MyVauxhall app that says there is a new update and to download the app to your PC/Mac. Once the app is downloaded you enter your VIN and select the vehicle. You then either accept the default download location or choose a different one. You then start the download which should take some time depending on your broadband speed as the file is humongous.

Unfortunately, each time I start the download it stops immediately with the message:

142091


I checked the information in Terminal and it appears that there is a security certificate mismatch going on behind the scenes. Typical crappy PSA group software engineering and quality control. I have tried using both the Vauxhall and almost identical Opel downloader with the same result.

Does anyone have the direct URL for downloading the update? They have dumbed down the app to download the software and then format your USB stick and then load it on to the USB stick. Nothing that can't be dome manually as was previously.

Anyone managed to actually use the app to perform the latest map update?
 

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Discussion Starter · #3 ·
It has nothing to do with an administrator login. The code is asking for a security certificate:
Code:
23:08:44.299 › Download stopped
Download stopped
23:08:44.355 › Error [ERR_TLS_CERT_ALTNAME_INVALID]: Hostname/IP does not match certificate's altnames: Host: download.tomtom.com. is not in the cert's altnames: DNS:a248.e.akamai.net, DNS:*.akamaized.net, DNS:*.akamaihd-staging.net, DNS:*.akamaihd.net, DNS:*.akamaized-staging.net
    at Object.checkServerIdentity (tls.js:228:17)
    at TLSSocket.onConnectSecure (_tls_wrap.js:1059:27)
    at TLSSocket.emit (events.js:182:13)
    at TLSSocket._finishInit (_tls_wrap.js:631:8)
{ Error [ERR_TLS_CERT_ALTNAME_INVALID]: Hostname/IP does not match certificate's altnames: Host: download.tomtom.com. is not in the cert's altnames: DNS:a248.e.akamai.net, DNS:*.akamaized.net, DNS:*.akamaihd-staging.net, DNS:*.akamaihd.net, DNS:*.akamaized-staging.net
    at Object.checkServerIdentity (tls.js:228:17)
    at TLSSocket.onConnectSecure (_tls_wrap.js:1059:27)
    at TLSSocket.emit (events.js:182:13)
    at TLSSocket._finishInit (_tls_wrap.js:631:8)
  reason:
   'Host: download.tomtom.com. is not in the cert\'s altnames: DNS:a248.e.akamai.net, DNS:*.akamaized.net, DNS:*.akamaihd-staging.net, DNS:*.akamaihd.net, DNS:*.akamaized-staging.net',
  host: 'download.tomtom.com',
...and so on. I've passed on the info to Customer Services.
 

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Discussion Starter · #5 · (Edited)
Thank you for the link. On the Vauxhall app, they don't offer the link to the file anymore. All they offer is a link to the update program (app) which is where the problem occurs because of the certificate problem. I also tried the app using the Opel update app both on a PC and a Mac with the same results.

I'm assuming the "Send the download link by mail" gives you the link to the actual file.

142093


This is the only link that gets emailed to you from the My.Vauxhall app:

If you have not yet downloaded the app, download it now via the URL below:
For Windows : https://my.vauxhall.co.uk/downloads/map/installer/windows/vauxhall_update.exe
For MAC :
https://my.vauxhall.co.uk/downloads/map/installer/mac/vauxhall_update.dmg

The download file is 18.62GB and it is throttled at the PSA servers to around 2.8Mb/second download speed which means that it will take around 1:45 to download.
 

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Discussion Starter · #7 ·
After several hours of downloading and then copying to the same USB stick I used last time to successfully update the maps... failure. When starting the update in the car, it recognises that there is a USB stick with a maps update inserted. I accept the request to start the update. It says that Maps v9.0.0 whatever is available and I select it and tell it to start the update. Lst time there was an option to only update selected maps but this doesn't offer that and starts the update telling not to switch off the car or remove the USB stick. After about 30 seconds it pops up with the ubiquitous "Update failed" message.

My contact at customer service just advised to contact the dealership. Considering that last update I had to find the solution myself didn't leave a good impression.

Anyway, after giving up on trying the update I contacted my dealership and apparently there's a recall for my car for "ABS unit" so I booked it in for that and they will have a go at the map update themselves. I've been assured a courtesy Corsa-e while they get on with that. Approx 30 minutes for the ABS recall and several hours for the map update.
 

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Discussion Starter · #9 ·
After downloading the update file directly using a Mac with BootCamp and Windoze 10, I uncompressed the .TAR file directly onto the 32Gb USB stick using 7Zip. All I had to do was remove the outer folder and leave the XML file and the directory with all the data at the root level of the stick and this time it worked. It carried on past the initial working page and returned the option to select which maps I wanted to load with just UK selected as that is all I loaded last time I updated back in November. After about 25 minutes it was all done and dusted.

AS per previous install, you can leave the car sitting in READY mode whilst the update is running. After about 10 minutes the car just goes into AUX mode until the update finishes and does a reboot of the infotainment system.
 

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Discussion Starter · #20 ·
Just unzip them to your computer. When you’ve formatted the usb to FAT32 just copy the .xml file and the folder to the root of the usb.

The folder contains all the data needed but will be around 16-18Gb in size so will take a while to copy over.

When you start the upload in the car, you will probably get a message that the usb is not formatted or suitable or no data but just leave it alone for a few minutes. You will eventually get the start message. Once started you may get some more error messages but if all‘s well, you should get a message to select the actual maps you want loaded. Unless you’re planning on driving around Europe or Ireland, just select the UK map (last one in the list I think.

It takes about 25-40 minutes for it to update. If you have a driveway or garage you can just leave the car in Ready mode while it is updating. Go get a cup of tea or something. The car will go into sleep mode after about 15 min and when you come back, it should have finished uploading and you’re ready to go.
 
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