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195 Posts
The cover up that has been done either from the factory/Immingham or at the Stealership is a joke, 4 days after ownership I found a scratch that had been repaired badly and informed my dealership just before lockdown during this time I found that the Ceramic coating I had applied they have damaged many panels ie burnt polish marks, alot of polish marks all over the bodywork that was not polished in, lockdown over had to re report the scratch again as well as polish marks, went to the dealer recommended bodyshop and they stated it's down to the dealer but awaiting on the outcome of thiswith the dealer and Kia UK, went to a full qualified detailer who looked over the car and without trying a test patch cant confirm the cost to remove what was done damagewise and to remove the coating but it'll be from £695, hopefully tomorrow I'll get a full detail report from the detailer and present this to the dealer and have a meeting to see where we go from here, in all honesty I dont want the car and have it replaced or last resort get money back and move on, I love the car but the service and lack of returning calls is leaving a sour taste in my mouth of this dealer.