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New e-Dispatch now arrived at home. Tech issues..

9049 Views 45 Replies 12 Participants Last post by  Gad Amit
My e-Dispatch finally made it over from France and onto my driveway this week. I’ve oBly had a short drive and so far so good.

The one real let down is the tech.

Sadly there is no option to set the charge condition or deferral of the pre conditioning from the driver interface. It has to be done via the MyCitroen app. This is my first stumbling block. Whatever network the modem uses has poor coverage in my area and I’m struggling to connect to the van most of the time. Which is really quite daft. Unfortunately there’s no way to see what network connection the van uses or what it’s strength is. There also no option to hotspot it. So far I’m a little disappointed with the interface and the app. I mean seriously, you’d have thought Citroen would have had the app properly translated into English rather than the poor auto-translation they have used. It really is a bit haphazard.

Anyhoo. I’ve already waited a week for Citroen UK to comeback to me on this so thought I’d reach out here to see if anyone knew more about the network provider. I’m hoping I can put a femtocell in maybe?
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Hi, I can't un-plug my E-dispatch... the problem seams to be related to the fact that I can't turn off the car...
I don't know how to handle that now on weekend
Please help
Unlock the van and it should release the cable.
I was sure it will work...BUT look like the main issue was that I start charging when the car was <ON> (maybe it is NOT good I'm NOT SURE...) at that point two things happened Plug was IN UNPLUG state... and most important I could NOT turn OFF the car... I manage to drive the car to another charge point and I'll try again tomorrow. Any idea? thanks G
Thanks, I was asking the driver to repeat the process... he claimed that the car remote was NOT ACTIVE when in charging...
So the question what start the chain of events???

When he cut the supply to the charging station he manage to disconnect the plug and the next day after turning off the car charging procedure was fine...
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