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New e-Dispatch now arrived at home. Tech issues..

9004 Views 45 Replies 12 Participants Last post by  Gad Amit
My e-Dispatch finally made it over from France and onto my driveway this week. I’ve oBly had a short drive and so far so good.

The one real let down is the tech.

Sadly there is no option to set the charge condition or deferral of the pre conditioning from the driver interface. It has to be done via the MyCitroen app. This is my first stumbling block. Whatever network the modem uses has poor coverage in my area and I’m struggling to connect to the van most of the time. Which is really quite daft. Unfortunately there’s no way to see what network connection the van uses or what it’s strength is. There also no option to hotspot it. So far I’m a little disappointed with the interface and the app. I mean seriously, you’d have thought Citroen would have had the app properly translated into English rather than the poor auto-translation they have used. It really is a bit haphazard.

Anyhoo. I’ve already waited a week for Citroen UK to comeback to me on this so thought I’d reach out here to see if anyone knew more about the network provider. I’m hoping I can put a femtocell in maybe?
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As for the MyCitroen/Vauxhall/Peugeot apps, they are really rubbish...
Us PSA EV private car users also have many problems with the app.
They have managed to make it worse with every release, the last one being totally broken.
Doesn't update the battery charge, Doesn't respond to pre-conditioning and more...

I hope they get it sorted out soon, because in previous versions it worked most of the time, and was nice to have these remote features...
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