[MokkaDaz]

Hi all,

Just bought a Mokka-E. While we wait for our charging point vauxhall have supplied a granny cable - for some reason though when i plug it all in the car tells me charging is complete even though the battery is only at 71%.

Is there anything i need to do to get the cable to kick in other than plug it in? the box on the granny cable is showing it is connected to power but i can't get the car to start charging from it.

Any help would be greatly appreciated

 

[Off-Worlder]

Check that the deferred charging option isn’t active?

 

[MokkaDaz]

Check that the deferred charging option isn’t active?

I had a look at this in the settings and it was showing 0001hrs but couldn't seem to find an on or off button so i set it to 0830hrs as it was about 0825hrs just in case

 

[Off-Worlder]

What colour is the square LED next to the charge port when you plug in the granny cable?

If it is blue then then deferred charging is active.

Have you installed the my vauxhall app? If so what does it say on the charging screen of the app?

 

[MokkaDaz]

What colour is the square LED next to the charge port when you plug in the granny cable?

If it is blue then then deferred charging is active.

Have you installed the my vauxhall app? If so what does it say on the charging screen of the app?

Colour is just white not showing deferred and not showing charging or an error.

My vauxhall app is on the mrs's phone and she isn't here at the min but i will check when she is back.

I am wondering if it maybe doesn't kick in unless the battery %age drops below a pre determined value....

 

[Off-Worlder]

Ordinarily, the indicator shows white when charging cable has been unplugged. This may suggest that the granny cable is faulty. There is no reason why it should not allow you to charge up to 100%.

I presume the car was supplied with a type two cable for use at public charge points?
It may be worth you looking up your closest public charger (maybe Tesco car park or something) and see if it charges there.

 

[MokkaDaz]

Ordinarily, the indicator shows white when charging cable has been unplugged. This may suggest that the granny cable is faulty. There is no reason why it should not allow you to charge up to 100%.

I presume the car was supplied with a type two cable for use at public charge points?
It may be worth you looking up your closest public charger (maybe Tesco car park or something) and see if it charges there.

It was supplied with Type 2 and i had that plugged in to a public charger for half hour last night which seemed to work fine. must be faulty Granny charger - waiting on a call back from Dealer.

Cheers for advice

 

[AnotherJoe]

Hi all,

Just bought a Mokka-E. While we wait for our charging point vauxhall have supplied a granny cable - for some reason though when i plug it all in the car tells me charging is complete even though the battery is only at 71%.

Is there anything i need to do to get the cable to kick in other than plug it in? the box on the granny cable is showing it is connected to power but i can't get the car to start charging from it.

Any help would be greatly appreciated

Where do you live? Might be someone in here nearby to you who would try theirs on yours. They are pretty much universal.