[dparr59]

just installed the new podpint App/ Map update (version 3.6.2 ) and found out that all rapids showing No Cost.
Also found out that my balance I had is Zero and is asking me to input my card details again
Just Emailed Podpoint just to make sure.

 

[Bodgerx]

I apparently have the latest version and tariffs showing as normal for me e.g. 23p kwh

 

[dparr59]

Updated it this morning showing
version 3.6.2
Uninstalled and reinstalled same
Showing all rapids as no cost

 

[Bodgerx]

Same version here.

 

[dparr59]

Has you balance changed ?
Did you have to re input your card details ?

 

[Bodgerx]

Nope

 

[dparr59]

Only shows on the Via the Podpoint App_Map / website no change price does show
Topped up via Web payment and it shows £5 credit , but app still shows zero ?

I Rang podpoint and found there is a problem with the App which also effects the account balance
and they hope to have it fixed by tomorrow

 

[Bodgerx]

That's showing as chargeable for me.

Maybe reinstall the app or clear your caches?
Worth a try until they fix the issues...

 

[UKTechie]

Had a quick look and all Rapids showing no cost

 

[dparr59]

That's showing as chargeable for me.

Maybe reinstall the app or clear your caches?
Worth a try until they fix the issues...

Cleared the cach and did another install still same
Rapids no cost and balance still zero

 

[Richard Pudner]

Just checked and my pod point app has also lost my balance, payment card and charging history

 

[dparr59]

Just checked and my pod point app has also lost my balance, payment card and charging history

If you log in on the Podpoint website below you might find like me the information is still there
and not affected at all.

Nearby charge points | POD Point Open Charge

POD Point Open Charge

charge.pod-point.com

 

[dparr59]

Podpoint have re issued a new update.
Everything back to normal 👍

 

[Richard Pudner]

Yes fixed for me also 👍