Yes, You're right and Be Aware.
NFU
won't provide any spare car if you have your Tesla with the BodyTechnics. Tesla service call recommends you to drop the car (if you can drive the car for any repairs) to BodyTechnics as they are the approved body repair shop for Tesla.
Apparently BodyTechnics take their own time on the repairs.
Frustration builds from here and there is no support from Tesla, NFU (Insurer if you have insured with them). So the customer you are left behind. My Tesla is in the BodyTechnics and more than 45 days now for a repair.
Note: The parts are shipping from US at the moment and taking longer than usual. Just to let you guys know that never trust the AP until its fully operational (Even TACC for an extent). I was informed by the technical engineer Stuart. Go back to old days and use the Pedal and Brake. The sensors cause problems / issues and couldn't sense what it should do.
On another note, I have raised a customer dis-satisfaction with NFU and explained about the Tesla repair and they stood with the point that i have opted to go for BodyTechnics and NFU can't / won't issue spare car. Even Tesla wont sell any parts to non-Tesla approved Body shops in the UK AFAIK, so you are worse off to take precautionary measure (irrespective of insurance company).
Very BAD experience from Tesla and all 3rd parties involved for a REPAIR. What the hell i took plunge for 80k car?
